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Spotify’s Trust & Safety team is dedicated to creating a platform that’s safe for users and creators and true to our values. We are seeking an outstanding Policy Specialist to join our Market Responsibility team, with a primary focus on supporting and scaling Spotify’s transparency reporting operations.
This role addresses gaps in transparency report execution and enables us to scale the scope, cadence, and complexity of our reporting obligations across global regulatory frameworks. You’ll bring structure to an evolving space, manage cross-functional alignment, and ensure that Spotify’s transparency reporting is accurate, auditable, and impactful.
What You'll Do
- Support the preparation and delivery of Spotify’s transparency reports, including organizing documentation, coordinating reviews, and helping track reporting timelines.
- Assist with project coordination during reporting cycles — scheduling meetings, preparing agendas, and following up with cross-functional partners on action items.
- Work closely with data teams to help gather and validate metrics, and contribute to basic QA checks to ensure consistency and completeness across categories.
- Help maintain organized, auditable reporting materials by managing version-controlled documentation, SOPs, templates, and internal trackers to support transparency reporting workflows.
- Monitor regulatory updates and surface upcoming reporting requirements or deadlines to the broader team.
- Track changes to tools, policies, or enforcement practices that may affect data classification and reporting accuracy.
- Collaborate with stakeholders across Legal, and T&S to incorporate their input into report drafts and related documentation.
- Assist with other Trust & Safety and policy-related projects as needed — including legal request tracking, internal process documentation, or research.
Who You Are
- BA/BS degree required.
- 4+ years of experience in a content moderation, transparency reporting, policy, or trust & safety role.
- Familiar with global online safety regulations such as the DSA, UKOSA, NetzDG, or India IT Rules.
- Proven project manager, able to lead complex workstreams across functions and time zones.
- Experience with data validation, report drafting, and public-facing metrics reporting.
- Exceptional attention to detail; able to flag inconsistencies and synthesize large amounts of structured and unstructured data.
- Excellent stakeholder management skills — able to engage with Legal, and cross-functional teams with clarity and confidence.
- Strong written and verbal communicator; capable of translating technical or legal concepts into user-friendly explanations.
- Thrives in a fast-paced, ambiguous environment and brings structure to evolving processes.
- Solutions-oriented mindset with a passion for improving systems, documentation, and data accuracy.
Where You'll Be
- We offer you the flexibility to work where you work best! For this role, you can be within the United States region as long as we have a work location.
- This team operates within the Eastern Standard time zone for collaboration.
The United States base range for this position is $103,175-$147,393 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, 23 paid days off, 13 paid flexible holidays
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.
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