Vendor Analyst - Continuing Education Unit

This is a remote/hybrid role based in UT

Position Summary:

The CEU Vendor Analyst plays a pivotal role in ensuring the quality and integrity of AAPC’s Continuing Education Unit (CEU) programs by analyzing and processing vendor, member, post-secondary, and local chapter CEU applications. This position ensures compliance with AAPC’s educational guidelines, and provides high-level support to vendors, local chapter officers, and internal teams. The role requires strong communication, analytical, and leadership skills, as well as experience with CEU processes and systems.

Key Responsibilities:

· Review and process all CEU applications from vendors, post-secondary instructors, local chapter officers, and members.
· Provides training and mentorship for new and existing team members.
· Helps drive departmental efficiency, growth, and strategic alignment.
· Ensure educational content meets AAPC standards and that CEU time can be quantified.
· Approve, deny, or withdraw applications; assign CEUs and specialties accordingly.
· Review AAPC CEU Conference applications and authorship submissions for AAPC the Magazine.
· Post payments and maintain accurate filing of all documents by vendor and title.
· Upload approval documents (certificates, letters, invoices) to the vendor's webpage.
· Triage incoming Fast Tracks and complete white glove account tasks as assigned.
· Maintain and track personal credentialing, mandatory trainings, and High Fives.
· Submit IT tickets as needed for platform or system issues.
· Manage Local Chapter CEU platform reservations and maintain internal notes.
· Support Officer CEU training and create content for the CEU Corner in Officer News.
· Set and hold meetings with vendors and officers to resolve issues or support account setup.
· Respond to emails in CEU inboxes (Vendor, Local Chapter, Outlook) professionally and in a timely manner.
· Generate weekly vendor performance reports and other data-driven insights as needed.

Required Skills & Qualifications:

· Current CPC (Certified Professional Coder) credential required. Apprentice designation is acceptable.
· Strong knowledge of AAPC educational guidelines and CEU standards.
· Proficiency with Microsoft Word, Excel, Outlook, and Salesforce.
· Exceptional organizational and time management skills.
· Strong interpersonal communication and problem-solving abilities.
· Ability to lead, coach, and support a collaborative team environment.

Preferred Experience:

· Prior experience in education or CEU processing preferred.
· Familiarity with AAPC systems and policies strongly preferred.
 
Attributes:

DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed.  Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability.  

HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self. 

TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others. 

SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity. 

INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly. 

What We Offer:

AAPC offers a competitive compensation commensurate with experience, along with a comprehensive benefits package including medical, dental and vision insurance, 401(k) retirement plan, Health Savings Account (HSA), and generous PTO and holiday pay.
AAPC is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
 

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.