Essential Functions
- Provide Strategic Leadership
- Works with senior leadership to align data reporting and program priorities with the organization’s aspirations.
- Provides senior management with technical assistance to design impactful programs; minimize organizational risk; devise thoughtful, forward-looking data strategies; and make decisions informed by reliable metrics.
- Informs staffing models, program design, and resource allocation using performance trends and strategic forecasts.
- Fosters a culture of continuous learning and improvement by identifying programmatic bottlenecks, prioritizing high-impact changes, and translating ideas into action.
- Advances programmatic innovation and efficiency by means of process improvements and technology investments, including AI-powered solutions.
- Develops a collaborative monitoring-and-evaluation approach that functions as a shared service across all programs.
- Helps KIND proactively shape donor expectations regarding metrics and measurement frameworks rather than simply respond to donor wishes and requirements.
- Foster cross-pollination of ideas and prevent siloing staff in specific regions or programs by (1)creating and reinforcing collaborative structures and habits; and (2) balancing specialization and versatility in team structure.
- Oversee Organization’s Data and Program Technology, Performance and Planning, and Monitoring and Evaluation Functions
- Leads the performance and planning, data and program technology, and monitoring and evaluation teams to (1) improve the clarity and quality of our data and performance metrics; (2) consistently reevaluate and improve existing standards, practices, resources, technology, and knowledge systems to support the organization’s mission; (3) support quantitative and qualitative analysis of the organization’s impact strategies; and (4) help the organization meet its obligations to its funders.
- Builds bridges among the three teams reporting to this role through regular cross-functional meetings and collaborative data-analysis sessions.
- Develops measurable indicators and frameworks to track KIND's performance against its strategic goals and help drive decision-making.
- Translates funder obligations into data capture and reporting requirements.
- Serves as the organization’s programmatic data domain owner to ensure that KIND’s teams are aligned, while promoting data integrity and adhering to the highest ethical standards.
- Delivers trend analyses to support KIND allocatee resources effectively and improve how we do our work.
- Develops standardized measurement approaches that create economies of scale while respecting unique program requirements.
- Implements "purposeful redundancy" in data management systems and staffing to mitigate risks born of staff turnover.
- Equips teams with tools and training to foster a culture of evaluation, learning, and data-driven performance.
- Ensure Contract Accountability
- Develops, helps negotiate, and oversees adherence to funder requirements.
- Manages federal- and state-accreditation funding relationships.
- Advises Development and Finance teams with respect to funding eligibility and resource allocation/planning.
- Employ consolidated monitoring-and-evaluation approaches to strengthen funding proposals and donor relationships.
- Partners with the Finance team to interpret budgets, conduct budget audits, support invoicing, and assess grant proposals.
- Designs and implements auditing tools, templates, and protocols to assess data integrity and grant compliance.
- In collaboration with the Chief Legal Officer, conducts risk assessments and prioritize monitoring activities based on organizational exposure and strategic focus.
- Partners with the Chief Legal Officer and the Finance team to mitigate compliance risks and maintain the trust of funders.
- Develops risk mitigation strategies related to data management and program evaluation.
- Promote Cross-Functional Collaboration
- Aligns with Programs, Development, and Policy and Advocacy teams to share priorities and information, and help the organization meet its obligations to its partners.
- Collaborates with the Development and program teams to ensure that funder reports and proposals are accurate, meet the funders’ expectations, and comprehensively illustrate KIND’s impact.
- Analyzes cross-cutting data to identify emerging trends and opportunities across different program areas.
- Cultivates a culture of collaboration and shared learning around data and evaluation practices.
- Communications Impact
- Uses cross-program insights to identify emerging needs and opportunities for organizational growth.
- Develops dashboards and impact reports for leadership, funders, and external stakeholders.
Qualifications and Requirements
- Juris doctor (J.D.) degree.
- Fluent in English.
- Minimum of 7 years of experience in nonprofit program management, compliance, or data leadership, preferably in a legal services or NGO setting.
- Experience balancing standardization with program-specific needs in a multi-program organization.
- Proven success in strategic planning, data analysis, and cross-functional team leadership.
- Success in leveraging monitoring-and-evaluation capabilities for business development and managing donor relationships.
- Deep understanding of funder compliance, government contracts, and performance measurement frameworks.
- Strong analytical, communication, and project management skills.
- Possess the professionalism, discipline, and nimbleness to help KIND realize its mission of protecting children’s wellbeing and rights and ensuring that they have access to justice.
- Advanced knowledge of data systems (e.g., LegalServer) and demonstrated ability to translate strategy into measurable outcomes.
- Working knowledge of Microsoft Office Suite (such as Teams, Excel, etc.).
- Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
- Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.
- Ability to work effectively with people of diverse backgrounds, lived experiences, and communication styles.
- Demonstrate discipline and adaptability to effectively deliver on our core mission of ensuring access to justice and safeguarding children’s well-being and rights.
- Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.
- Committed to practicing and supporting wellbeing and a work-home life balance.
- Experience working and communicating in a remote environment preferred but not required.