Virtual Discharge Clinic RN

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S., from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community.

Schedule: Monday-Friday (Flexible - between the hours of 730a-5p)

**This position will be working remote after 2 weeks of IN PERSON training. MUST live within the Omaha Metro - Council Bluffs Location to be considered!**

The Virtual Discharge Clinic RN facilitates inbound and outbound telephonic and computer communication with clinics, hospitals, patients, providers and consumers to deliver patient care that promotes wellness and safety.

• Discharge documentation, updating charts in the EHR system and coordinating follow-up appointments as needed
• Reviewing discharge instructions ensuring the patient understands next steps
• Medication review with patients as needed
• Provides virtual patient care based on practice guidelines, standards of care, and federal/state laws and regulations.
• Accepts inbound communication such as calls from patients, pharmacies and other health-care entities.
• Performs outbound calls to notify patients of reviewed lab and imaging results according to protocols that require review of the patient chart to answer questions.
• Performs telephone triage utilizing evidence based triage protocols.
• Educates patients and families about health status, health maintenance, and management of acute and chronic conditions.
• Follows medication refill protocols and acts accordingly to those protocols.
• Ensures accurate patient documentation.

Minimum Qualifications:

• Current Registered Nurse (RN) license that allows you to practice in our state
• Graduate of an accredited nursing program
• Basic Life Support (BLS) from the American Heart Association required