Virtual Executive Assistant

Virtual Executive Assistant (Remote)

Join a 75-Year Legacy Brand Driving Modern Growth

Since 1950, Johnson’s Real Ice Cream has been a beloved family tradition, serving communities through 10 thriving retail locations, a central manufacturing facility, and a rapidly expanding digital and catering business. While our customers know us for premium ice cream and exceptional service, behind the scenes we operate a fast-paced, entrepreneurial organization focused on innovation, growth, and operational excellence.

We are seeking a highly organized, proactive, and resourceful Virtual Executive Assistant to support our executive leadership team. This is not a passive administrative role—we are looking for someone who takes ownership, anticipates needs, solves problems independently, and helps keep our organization running efficiently.

If you thrive in a dynamic environment, enjoy creating order from complexity, and want to make a meaningful impact within a respected and growing company, we’d love to hear from you.

Key Responsibilities

Executive Calendar & Email Management

Manage and prioritize complex executive calendars, appointments, and meetings.
Coordinate schedules across multiple departments and stakeholders.
Monitor and manage high-volume email communications, ensuring timely responses and follow-ups.
Protect executive time by identifying priorities and minimizing distractions.

Meeting Coordination & Follow-Up

Attend leadership and operational meetings virtually when required.
Capture meeting notes, action items, and key decisions.
Track project progress and proactively follow up with team members, store managers, and vendors to ensure accountability and completion.

Administrative & Operational Support

Organize and maintain digital files, records, and documentation.
Assist with vendor communications and catering inquiries.
Support operational reporting and expense verification processes.
Conduct research on tools, vendors, systems, and business initiatives to support company growth.

Problem Solving & Special Projects

Handle unexpected administrative and operational challenges with professionalism and urgency.
Assist with special projects as assigned by leadership.
Identify opportunities to improve processes, efficiency, and communication workflows.

Qualifications

Required

Minimum of 2 years of experience as a Virtual Assistant, Executive Assistant, or Administrative Assistant in a remote environment.
Proven ability to work independently with minimal supervision.
Exceptional organizational and time-management skills.
Strong attention to detail and ability to manage multiple priorities simultaneously.
Excellent written and verbal English communication skills.
High level of professionalism, discretion, and confidentiality.

Technical Skills

Proficiency with Google Workspace (Gmail, Calendar, Docs, Sheets, Drive).
Experience with cloud-based file management systems such as Dropbox.
Familiarity with communication platforms such as Slack.
Comfortable using project management and productivity tools.
Strong internet connectivity and a dedicated remote workspace.

What Success Looks Like

The ideal candidate is:

Proactive rather than reactive.
Highly dependable and accountable.
Detail-oriented and process-driven.
Comfortable working in a fast-moving business environment.
Skilled at anticipating needs before they arise.
Passionate about helping leaders stay focused on strategic priorities.

Benefits & Perks

100% Remote Position – Work from the comfort of your home.
Full-Time, Stable Employment with a well-established company operating successfully for over 75 years.
Competitive Compensation based on experience and qualifications.
Professional Growth Opportunities with potential to expand into Operations Management, Project Management, or Chief of Staff responsibilities.
Collaborative Company Culture built on trust, respect, and autonomy.
Direct Access to Leadership and the opportunity to contribute to meaningful business decisions.
Consistent Work Schedule aligned with U.S. business hours.

Why Join Johnson’s Real Ice Cream?

At Johnson’s, you’ll be more than an assistant—you’ll be a trusted partner helping drive the success of a growing organization with deep roots and ambitious goals. Your work will directly support leadership, improve operations, and contribute to the continued growth of a beloved brand.

If you’re organized, tech-savvy, proactive, and ready to make a real impact, we encourage you to apply.