Position: Virtual Assistant (VA) – Medical Secretary

Industry: Healthcare / Ophthalmology

Work Arrangement: 100% Remote

Employment Type: Full-Time

Start Date: Immediate

About VirtDrop

VirtDrop connects exceptional remote professionals from Latin America with fast-growing U.S. companies. We focus on building long-term partnerships by matching top talent with exciting career opportunities while providing ongoing support every step of the way.

About the Role

We are seeking a reliable, detail-oriented Virtual Medical Secretary to support an ophthalmology practice with patient calls, appointment scheduling, and administrative tasks. The ideal candidate must be comfortable communicating with patients, learning specialized computer systems, and understanding basic ophthalmology emergencies to appropriately direct patients when necessary.

Key Responsibilities

• Answer incoming phone calls from patients in a professional and courteous manner.


• Schedule and manage patient appointments using the practice’s computer systems.


• Navigate the practice’s software efficiently to access information and enter data accurately.


• Recognize potential ophthalmology emergencies and follow established protocols to direct patients appropriately.


• Communicate clearly and calmly with patients who may have urgent medical concerns.


• Maintain accurate patient records and handle confidential information responsibly.

Requirements

• Previous experience in medical administration, medical reception, or a similar administrative role.


• Excellent verbal communication and phone etiquette.


• Strong organizational skills and attention to detail.


• Ability to learn and navigate new computer systems quickly.


• Basic understanding of ophthalmology emergencies, or willingness to complete specific training.


• Professionalism, patience, and a patient-focused approach.


• Ability to handle sensitive patient information with discretion.

Ideal Candidate

A dependable and compassionate professional who can manage patient calls and scheduling efficiently, learn the practice’s systems, and follow established procedures to ensure patients with urgent concerns are directed appropriately.



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What We Offer (Once Matched with a Client)

• Competitive compensation in USD


• 100% Remote Work


• Weekly Payments


• Paid Vacation Days


• Wellness Benefit Reimbursement


• Long-term Career Growth Opportunities


• Ongoing Support from the VirtDrop Team


• Access to a Strong Network of Clients and Professionals

Your Career, Elevated

Ready to take your packaging design career to the next level?

Join VirtDrop and work with innovative companies creating products that stand out both on retail shelves and online. If you’re passionate about packaging design, production excellence, and transforming ideas into market-ready products, we’d love to hear from you.

VirtDrop is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where creativity, collaboration, and innovation thrive.

Apply today and become part of a growing team where exceptional design makes a lasting impact.