Are you an outgoing, customer-focused healthcare professional looking to join a team where everyone knows, likes, and trusts each other? Are you passionate about managing the daily administrative operations of the front desk, ensuring a smooth patient experience by handling tasks like scheduling, answering phones, checking patients in and out, and assisting with billing and insurance? If you answered yes, then we have a fantastic opportunity for you!  

We are currently seeking up to 6 Full-Time Virtual Patient Care Coordinators for our Phoenix area clinics, where our "together we're better" philosophy creates a culture that makes coming to work enjoyable for everyone.

Why You'll Love Working with Us…

Team Culture:

• Collaborate with a team that values professionalism and fun.
• Foster a safe, warm, and friendly clinic atmosphere.
• Take initiative and support your team, regardless of your title.
• Work together to solve challenges and celebrate successes.
• Always aim to exceed patients' expectations in every interaction.

• Must be 18 years or older.
• High School Diploma or GED required.
• Friendly and approachable personality; you love interacting with people.
• 1 year of previous Physical Therapy or medical front office experience highly desirable.
• Dedication to providing excellent customer service in every interaction.
• Thrive in a fast-paced environment, able to adjust to changing demands.
• Comfortable with computer systems and software. 
• Willingness to support and collaborate with your teammates.
• Eager to learn and grow, open to feedback, and always seeking to improve.

• Clinical Productivity Incentive Program
• 401k Plan Contribution
• Generous PTO Plan – 9 days of PTO, 40 Hours of Sick Time and 7 Paid Holidays
• Company paid medical, dental, vision, life and disability insurance benefits.
• Referral Program
• Pet Insurance
• Employee Assistance Program
• Cutting edge tools and resources to navigate your workload efficiently.

Work Environment and Schedule:
This job will operate in your work from home environment - training will be in person in office. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.  
M-F hours vary between 7-6 pm (PST, MST & CST), possible OT.

Skills and Knowledge:

• Strong verbal and written communication abilities.
• Excellent customer service skills and the capacity to engage effectively with both clinic staff and patients.
• Highly organized with proven time management skills, adept at multitasking and meeting deadlines in a dynamic environment.
• Proficiency in Microsoft Office applications and experience with electronic health record systems.
• Basic medical terminology understanding and the ability to communicate in multiple languages, including functional Spanish, are preferable.