Virtual Sales Specialist

What We Are Looking For:

We are looking for a talented Virtual Sales Specialist to join our team. This individual will sell to existing clients and build relations with new clients primarily via remote means, e.g., use of telephone, video conferencing and online meetings.

This is an in-person position (inside sales)

What Will You Do: 

• Actively engage with a targeted customer group based on regional focus, driving ongoing sales relationships. The sales process involves:
  
  
  
  • Initiating and cultivating customer contacts to manage and close deals effectively.
  
  
  • Effectively identify opportunities for cross-sell and upsell by product area (understand value props)
  
  
  • Creating compelling quotes that highlight both commercial value and technical benefits.
  
  
  • Negotiating and finalizing contracts that align with customer needs and business objectives.
  
  
  • Delivering exceptional post-sales service to exceed customer expectations and maintain agreed service levels.
  
  
  • Maintain detailed records of sales activities, customer interactions, and market feedback using CRM software.
  
  
  
  

• List of customers per sales rep can be fully defined or it can vary on an ongoing basis depending on the approach the business unit takes.


• Input to account planning and collaboration with VAM and field sales teams


• Identify cross-selling opportunities across product lines and business units.


• Follow service model per customer segment as defined by the team managers.


• Stay updated on industry trends, competitor activities, and new product developments to provide relevant insights and recommendations.


• Conduct virtual product demonstrations and provide in-depth product knowledge to potential clients. 


• Effectively collaborate with internal and external partners as needed in the selling process.


• Foster and maintain deep relationships and partnerships with the Sales teams and externally with customers, ensuring sustained collaboration and customer engagement beyond initial sales interactions.


• Additional responsibilities as assigned

Targeted outcomes: 

• Achieve or exceed sales targets and objectives set by the company.


• Identify and initiate cross-sell and upsell opportunities in assigned accounts.


• Lead generation across assigned accounts


• Increased number of ongoing deals

• Provides exceptional customer service and support to existing clients.


• Address customer inquiries and resolve issues in a timely and professional manner

Who You Are: 

• High School diploma or equivalent required; Bachelor’s degree preferred.


• 0-5+ years of selling experience required


• Strong hunter mindset with the ability to independently build and manage a pipeline.


• Experienced in the use of virtual/digital/remote sales techniques and with digital working methods is preferred.


• Knowledge of sales and marketing strategies.


• Self-motivated and able to work independently.


• Experience working with CRM tools & MS Office applications preferred.


• A proven track record of sales experience is preferred.


• Experience in independently managing a dedicated customer base.


• Sales experience within medical product/services is preferred but not required.


• High level of maturity and professionalism, able to represent the company confidently.


• Excellent communication, negotiation, and presentation skills.


• Ability to build and maintain strong client relationships.


• Familiarity with dental practice management and operations is preferred but not required.


• Understanding of dental products and services is a plus.


• Ability to travel up to 10%