Web Intelligence Analyst

About us:

Penlink is a global leader in digital intelligence solutions. Our advanced technologies simplify complex data, empowering public safety organisations to make informed decisions quickly and effectively. We believe in the power of data-driven intelligence to accelerate clarity in decision-making for global security, strategic operations, and the most critical missions. Headquartered in the US with offices worldwide, including Westminster, London.

Job Description:

We are seeking a talented, driven, and detail-oriented Web Intelligence Analyst with a strong background in intelligence, preferably Open Source Intelligence, to join our UKI team. Joining an established and successful team, this is a hybrid position, with time slit between the field, central London office, and home. Becoming an expert in our platform, you will present demonstrations and use case examples to existing and prospective clients, as well as deliver in-depth training.

Responsibilities:

• Conduct combined Open Source and Web Intelligence investigations to develop platform demonstrations and use case examples, supporting sales processes and customers.
• Produce detailed intelligence reports, proactively, for scenarios such as events, and directly in response to sales and customer needs.
• Assist with onboarding and ongoing support of customers by delivering training and providing continuous guidance on best practices.
• Work with sales and other teams to support our customer enablement processes and ensure customer satisfaction.
• Master the platform and translate end-user needs into platform enhancements, effectively communicating these back to product development teams.
• Participate in professional events such as conferences and exhibitions.

Required Skills and Experience:

• A minimum of 2 years of practical intelligence experience. Experience specifically in Open Source Intelligence is advantageous, as is a degree in a related subject.
• Fluncy in English is mandatory. Proficiency in any additional languages is an advantage.
• Experience conducting intelligence-led investigations. Being able to conduct, summarise and report on the methodology and conclusions is essential.
• Excellent written and verbal presentation skills are necessary.
• Results-driven and capable of working on tasks independently and as part of a team.
• Outstanding interpersonal skills with an organised and attention to detail approach to work.
• Demonstrated success working with cross-functional teams.
• UK resident and willing to travel domestically and internationally as needed.