WMOS Infrastructure Support Consultant | West Coast

WMOS Infrastructure Support Consultant

Location: Remote, US-based

Schedule: West Coast candidates ideal, or availability to work 12 PM–8 PM EST

Experience: 7+ Years

Type: Full-Time / Contract

About the Role

We’re looking for a WMOS Infrastructure Support Consultant with hands-on Manhattan WMOS/WMS production support and system administration experience.

You’ll work across application servers, Linux/Unix, logs, SQL, cron jobs, integrations, and deployments to help maintain stable and reliable warehouse management system operations.

What You’ll Do

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  Perform WMS application restarts following configuration changes and maintenance activities.

  
  


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  Deploy Jasper reports, label files, and configuration artifacts across WMS nodes.

  
  


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  Perform SDN updates and configure application alerts.

  
  


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  Manage report schedules through enterprise reporting platforms.

  
  


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  Enable diagnostic logging through command-line tools, gather logs, and document issues for escalation.

  
  


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  Monitor application nodes for stuck processes and resolve or escalate issues as appropriate.

  
  


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  Analyze application logs to troubleshoot UI failures, transaction errors, and performance issues.

  
  


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  Set up and maintain billing connections between WMS and supporting application servers.

  
  


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  Configure cron jobs and scheduled processes, including task releases, batch jobs, inventory processes, and invoicing.

  
  


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  Configure and test MHE endpoints, including setup, diagnostic logging, failover testing, and load balancer configuration.

  
  


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  Troubleshoot PIX transactions, inventory processing failures, and related scheduling/export issues.

  
  


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  Troubleshoot application loading errors during builds and deployments.

  
  


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  Investigate wave and allocation failures, identify root causes through log analysis, use SQL to pinpoint affected orders or items, and coordinate data remediation as required.

  
  


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  Automate routine environment tasks, including verification and validation scripting, automated restarts, and other operational support activities.

  
  

What You Bring

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  7+ years of experience in application/infrastructure support or production support.

  
  


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  Hands-on Manhattan WMOS/WMS experience in a production environment.

  
  


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  Strong Linux/Unix CLI, shell scripting, process monitoring, and log analysis skills.

  
  


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  Strong SQL skills for troubleshooting and data investigation.

  
  


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  Experience with cron/batch job