Renewals Advisor

For our renewals team this period intended to re-entrench our position and drive for customer expansion. This includes driving the renewal strategy, customer communication, negotiation, preparing of pricing options, identifying expansion opportunities, revisions to terms and conditions, preparing quotes, and obtaining contract signatures. As a Renewals Advisor you will enjoy having an up-to-date, in-depth understanding of the product and how that translates into customer ROI which will allow you to advise customers towards expansion. We are looking for a self-driven, energetic, analytical, and agile individual who can draw insights from client interactions and account data to advise appropriately on favorable deal structures. This individual will need to be process oriented and able to meet deadlines. If you are goal-oriented, love working with people, collaborate well cross-functionally and are driven to impact change, then we want to talk to you. 2+ years B2B Sales, Renewals, Account Management, Procurement/contracting experience, or an equivalent customer facing role Must be motivated, goal oriented, and able to work independently in a dynamic, fast-paced environment Strong oral and written communication skills Ability to acquire an understanding of the general functions of other divisions and their role in assisting with Renewals Excellent interpersonal and communications skills, with the ability to build rapport with clients and internal teams. Manage a portfolio of renewals across the Central region Engage in consultative discovery conversations to uncover account expansion opportunities, solidify current product investments, and negotiate multi-year subscription opportunities. Create proposals, prepare contracts, and drive full agreement to closure Coordinate across an internal set of multi-functional stakeholders such as accounting/finance, professional services, account executives, customer success, channel management, legal, and the deal desk to ensure maximum revenue is achieved within the renewal event Accurately forecast renewal outcomes on a monthly and quarterly basis in SFDC