Renewals & Contract Manager

About the Role

Are you detail-oriented, organized, driven by relationships and ready to play a key role in driving customer success? We’re hiring a Renewals Manager to join our high-energy Sales Account Management team. You’ll ensure our customers’ renewals run smoothly, contracts are buttoned up, and processes stay seamless—all while collaborating with sales, finance, and customers to keep the engine running. 

If you thrive in fast-paced environments, love problem-solving, and get satisfaction from owning processes that directly impact company growth, we’d love to hear from you – apply today!  

What You Can Expect Over the First 12-months

• Ownership: This isn’t a checklist role. You’ll own renewals, influence processes, and directly contribute to revenue retention. 
• Growth: Work alongside a dynamic sales team in a company that’s scaling fast—you’ll learn, grow, and make an impact every day. 
• Collaboration: Partner with teams across the business (Sales, Finance, Ops) to deliver real results. 
• Purpose: You’re helping customers succeed by ensuring they stay connected to tools they need. 

If you’re ready to join a team where your attention to detail, organizational, and relationship building skills are celebrated—and rewarded– apply today!  

Key Responsibilities

• Own the renewals process for hundreds of customers: From contract review and updates to creating quotes and ensuring timely renewals. 
• Manage sales contracts and CRM data (Salesforce) to keep everything clean, accurate, and up to date. 
• Partner with Sales Account Managers to deliver a stellar client experience—think quotes, POs, vendor forms, and RFP support. 
• Collaborate with Finance to assist with receivables, resolve billing inquiries, and keep collections moving. 
• Monitor dashboards and reports (NetSuite, Salesforce) to ensure nothing falls through the cracks. 
• Be the go-to person for clean data: Update CRM, maintain client files, and organize SharePoint records. 

Preferred Experience & Skills

• You’ve worked in Renewals, Customer Success, Document Management, Sales Support or a similar role and understand sales workflows and operate with a sense of urgency. 
• You’re familiar with Salesforce or other CRM tools and can handle data like a pro. 
• You’re Excel-savvy and can navigate spreadsheets without breaking a sweat. 
• You communicate clearly—whether it’s with teammates, leadership, or customers. 
• You’re proactive, resourceful, and thrive when juggling multiple priorities. 
• BS in Business, Administration, or relevant field is a plus.

Pay Range $60,000 - $70,000 | Commissions $15,000 - $20,000. Pay is commensurate on a variety of factors, including experience, knowledge, skills and abilities.

Benefits (US):

• 100% Company-paid Health, Dental, Vision. Life & LTD Insurance for Employee & Dependent(s)
• 401k with 3% Company Match
• Flexible Time Off
• Connectivity Stipend
• Counseling & Adoption Grants
• Tuition Assistance
• Professional Coaching
• Emergenetics Development Program
• Customized Employee Success Program
• Charitable Contributions & Matched Employee Giving Program
• Community Service Hours
• Hybrid Environment

EnergyCAP is a proud equal opportunity employer, committed to hiring and developing individuals from diverse background and experiences.  We value and consider applications for all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. 

EnergyCAP will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email [email protected]. 

Note: We are currently not sponsoring VISAs or working with agencies