Renewals Specialist

Responsible for cultivating, influencing, and securing account renewals while protecting and enhancing customer trust. Execute all phases of the renewal process, including account review, notifying the customer, quote creation, and executing win/win strategies to close the renewal. Prepare activity and forecast reports as requested. Guided by our core values—Belong, Innovate, and Grow—we embrace and celebrate differences, knowing they make us stronger and more innovative. Strong knowledge of Salesforce Associate's degree preferably majoring in Finance, Accounting, or Business, plus one to three years of experience in customer support, service and/or management, accounts receivable or equivalent experience. Sales and/or customer service experience. Background with sales processes, including quoting, billing, and contracting, is a plus. Must have excellent written and verbal skills in order to move and communicate across functional groups and levels. Basic Project Management skills/experience are a must. Ability to develop ongoing improvements and processes to enhance team performance. Ability to interface with C-Level executives and owners. Background with sales processes, including quoting, billing, and contracts, is a plus. Ability to work in a fast-paced technology environment; be agile and pivot One to three years of experience working with software solutions for the construction industry. Solid understanding of order processing and coordinating with functional departments. Demonstrated experience in supporting a sales or financial-oriented organization. DOMO experience.