Reno Service Manager

CD & Power is Northern California and Western Nevada's largest generator sales, service, and rental company. For 10 years in a row, we’ve earned a spot among the Top Workplaces in the San Francisco Bay Area because we invest in our people while fostering a family atmosphere. Many of our staff members have made their careers here by moving into our management ranks or taking advantage of extensive training opportunities.

We are in need of an enthusiastic, independent, and motivated Service Manager. The qualified candidate will work in our Reno location full-time. A clean DMV record and valid Nevada Driver’s License is required.  This individual must also be able to demonstrate their ability to take initiative and to work independently, while providing excellent customer service and support.

We offer a competitive salary and excellent benefits package.

More details about this opportunity for a full-time Service Manager: 

Responsibilities include:

• Overseeing all service of the Reno branch
  


• Fostering customer relationships in the field and by phone


• Developing partnerships and working with manufacturers including but not limited to Volvo and Perkins


• Managing National Accounts for the greater Reno area
  


• Supporting business development for rental, sales, and service

Required skills:

• Excellent verbal and written skills


• Administratively proficient


• Strong computer skills including Word, Excel and Outlook


• Technologically savvy


• Reliable and committed to teamwork


• Excellent organizational skills


• Ability to multi-task and "wear many hats"


• Courteous and calm in challenging situations


• Experience managing or supporting field service operations and service technicians


• Ability to prioritize and respond effectively to emergency service calls and outage situations


• Understanding of service scheduling, work orders, and preventative maintenance programs

As an equal opportunity employer, CD & Power does not discriminate in hiring or in terms and conditions of employment because of an individual’s race, creed, color, sex, age, disability, sexual orientation, national origin or other protected characteristics.