RENTAL AGENT

Description

Are you a customer-focused, professional who thrives in a fast-paced environment? Do you enjoy helping people and keeping things running smoothly? If you're ready to take the next step in your career with a respected automotive brand that values your energy, reliability, and service skills — South Dade Toyota wants to meet you.

As a Front Desk Rental Agent, you’ll be the welcoming face of our rental department. You’ll guide customers through the vehicle rental process with professionalism, care, and attention to detail — ensuring a seamless, stress-free experience from check-in to return.

What You’ll Do:

• Greet customers in person and over the phone with a friendly, helpful attitude
• Assist customers with rental reservations, agreements, payments, and vehicle returns
• Clearly explain rental terms, insurance options, and vehicle features
• Ensure accurate and timely completion of all paperwork and system entries
• Coordinate vehicle availability with the service and sales departments
• Maintain organized rental records and manage scheduling through our systems
• Resolve customer questions or concerns with professionalism and poise
• Stay up to date on rental inventory, promotions, and company policies

Requirements

• Bilingual (English/Spanish) – Required
• Prior experience in customer service, hospitality, or front desk roles (automotive preferred)
• Excellent communication/writting skills REQUIRED
• Proficient with computers;
• A positive, team-oriented mindset and the ability to stay calm under pressure
• Professional appearance and a customer-first attitude

Apply today and help us deliver the outstanding service South Dade Toyota is known for. We look forward to welcoming you to our team.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift includes weekends

South Dade Toyota  is an equal opportunity employer and prohibits discrimination/harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.