Rental Car Agent with Avis and Budget Car Rental at the Rapid City Airport
Rapid City Regional Airport
4550 Terminal Road
Rapid City, SD 57703
Full-Time- Must be available to work afternoons, evenings and weekends
At Avis and Budget Car Rental we pride ourselves on providing exceptional customer service and a wide selection of rental vehicles to meet our customers' needs. We are seeking a dedicated Rental Car Agent to join our dynamic team and help us deliver a seamless rental experience.
Key Responsibilities:
- **Customer Service:** Greet customers warmly, handle inquiries, and provide information about rental options, pricing, and policies.
- **Rental Transactions:** Process rental agreements, including vehicle selection, pricing, and payment processing.
- **Problem Resolution:** Address and resolve customer issues or complaints in a timely and professional manner.
- **Sales:** Promote additional services and upgrades to enhance customer experience and increase revenue. Commission is based off sales at the counter
- **Administrative Tasks:** Maintain accurate records of rentals, payments, and customer information.
Qualifications:
- High school diploma or equivalent
- Previous experience in customer service, sales, or rental car industry is a plus.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic computer skills
- Valid driver's license and clean driving record.
**Benefits:**
- Competitive hourly wage plus commission. $15.50 per hour base pay. Commission is based off sales. Agents average around 45-50k plus per year
- Health, and dental insurance.
- Paid time off and holiday pay. Holiday pay is double pay if you are scheduled
- Employee discounts on rentals. Discounts are also available on new vehicle purchases at Mckie Ford
- Opportunities for advancement within the company.
Join us at 5 Star Car Rental and become a part of a team that values service, integrity, and excellence. Your next career opportunity awaits!