Rental & Repair Shop Technician

Supervisor: Rental & Repair Shop Supervisor 

Department: Rental & Repair Shop 

Type: Fall-End of Season / Seasonal

Position Overview: Set up, clean, repair and maintain equipment in department. 

Supervisory Responsibilities: None.

Essential Job Functions:

• Set up, clean, repair, wax, and maintain any and all types of equipment in the Rental Shop. 
• Actively participate in Rental & Repair Shop training.
• Ensure all annual binding manufacturer indemnification is complete and on file in season.
• Market and sell Resort merchandise and services in the Rental & Repair Shop.
• Instruct guests on equipment operation and fit, adjust, and repair rental equipment.
• Ensure safety protocols are in place and followed by staff.
• Perform the job and get along with others.
• Work together with all departments to build a positive working environment.
• Maintain cleanliness/care of department facilities, resort property, and equipment.
• Thorough knowledge of Resort product offerings and run locations. 
• Exercise judgment in accordance with company policies and procedures.
• Maintain a clean and safe working environment.
• Perform the job and get along with others.
• Work together with all departments to build a positive working environment. 
• Show up to work on time, consistent attendance, and dependable.
• Physically perform the essential job functions of this position 
• Other duties as assigned.

Environmental Factors:

• Face-to-face interactions with the general public.
• Walking, bending, rotating, and standing constantly.
• Exposure to extremely hot waxes and equipment.
• Repetitive use of hands, arms, shoulders, back, and legs frequently.
• Manual dexterity and fitness to work with hand tools continuously.
• Lifting to waist level of 50 lbs. often, above shoulder lifting and / or carrying of up to 20 lbs. frequently, lifting of items weighing 40 lbs. or more continuously.
• Exposure to possible hazards associated with machinery and tools.
• Sight and hearing of acceptable standards for Essential Job Functions.
• The working environment may be stressful when meeting public demands and staffing needs.

Benefits:

• Discounts for employee & some dependent passes, tickets, services, and retail.
• Discounted passes to other mountains.
• Access to free training.

The job description is intended to describe the general nature of the work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. It does not constitute an employment agreement between the employer and the employee and is subject to change as the needs of the employer and the requirements of the job change. 

Required Knowledge, Skills, and Abilities: 

• Knowledge of Resort products and services for sale / rent and ability to effectively communicate and demonstrate their safe use. 
• Excellent verbal and written communication skills.
• Ability to relate in a positive manner to guests and co-workers.
• Ability and commitment to on-site schedule including evenings, weekends, and holidays. 
• Ability to ski or snowboard.
• Ability to work well under pressure, problem solve, and multitask.
• Thorough understanding of company policies and practices.
• Organized and attention to detail.
• Reliable transportation.

Education / Experience:

• Must be 18 years of age.
• High School Diploma or GED.
• Successful completion and passing all binding technician exams well in advance of start of Winter operations.
• Basic computer, internet, customer service, phone, and communication skills.
• Background check.