Rental Assistance Specialist

Description

Job Type: Full-Time

Job Title: Rental Assistance Specialist

Reports To: Rental Assistance Office Operations Supervisor/Manager

Salary Grade: 11

This is not a remote or telework position.

A complete job description will be provided to candidates, if selected for an interview.

NOTE: Applicant will be required to pass a drug-screening test and criminal background check. 

SUMMARY

Performs various duties associated in the administration of the Housing Choice Voucher (HCV) program.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Complies with the U.S. Department of Housing and Urban Development (HUD) HCV regulations and agency policies at all times.
• Schedules, notifies and conducts telephone and face-to-face interviews with program applicants/participants and coordinates the use of office space for this purpose.
• Responsible to review and process all annual and interim re-exam documents for the family, processes any changes reported or notices to move or transfer assistance.
• Determines rent reasonableness, reviews lease/contract documents for accuracy and completeness, monitors compliance for program rules and takes immediate and appropriate action if necessary.
• Responsible for ensuring all records, verification's and work documents are adequately documented, monitor work processes for accuracy and efficiency by maintaining adequate quality control.
• Responsible for representing the agency at public functions, seminars and all other assigned public relations activities.
• Responsible for reviewing, purging and entering terminated or expired documents from tenant files in the data base for transfer to optical storage.
• Responsible for answering phones, retrieving messages and returning calls promptly.

PHYSICAL DEMANDS  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the job duties, the employee is frequently required to sit and talk or hear. The employee is regularly required to stand, walk, and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. 

Requirements

EDUCATION and/or EXPERIENCE

Bachelor's degree from a four-year college or university; or two to six years related experience and/or training preferred; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid driver's license. Must be bondable. Certification in HCV (Housing Choice Voucher) Specialist is required. (Certifications must be obtained within 6 months of hire).