Rental Associate

Company Overview: Mead Lumber Company is a leading provider of products for professional contractors, builders, and remodelers. With 50+ operating locations across nine Midwestern states, we are proud to be 100% employee-owned and ranked as the 12th largest building material supplier to professional builders in the U.S. At Mead Lumber, we strive to create a team that works and succeeds together every day in an authentic, team-oriented setting.

• Employee Ownership: As a 100% employee-owned company, you will have a stake in our shared success.


• Work-Life Balance: Enjoy flexible scheduling options that support your lifestyle.


• Career Growth: We are committed to your professional development, providing ongoing learning and advancement opportunities.

Job Summary: The Rental Associate is primarily responsible for maintaining our rental equipment inventory and providing exceptional customer service to our clients.

Pay for this Role: $15.00 per hour.

• Greet and assist customers with rental inquiries and transactions


• Maintain and organize rental equipment, ensuring it is clean and in good working condition


• Conduct regular equipment inspections to ensure safety and functionality


• Process rental agreements and handle payments


• Provide product demonstrations and instructions to customers on proper use of equipment


• Collaborate with other team members to ensure timely and accurate delivery and pickup of rental equipment


• Communicate with customers to schedule deliveries and pickups


• Resolve any customer concerns or complaints in a professional and timely manner


• Maintain accurate records of rental equipment inventory and transactions


• Assist with general store operations, including stocking shelves and inventory management

• 
  
  High school diploma or equivalent.
  
  


• 
  
  1-2 years of customer service experience preferred, preferably in a rental or construction industry.
  
  


• 
  
  Strong communication and interpersonal skills.
  
  


• 
  
  Ability to operate and maintain various types of equipment.
  
  


• 
  
  Basic knowledge of building materials and construction equipment.
  
  


• 
  
  Proficient in computer skills and able to learn new software quickly.
  
  


• 
  
  Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  
  


• 
  
  Strong attention to detail and organizational skills
  
  

Once eligible, you will participate in our ESOP (Employee Stock Ownership Plan), a unique benefit that can provide a financial source for your future/retirement that very few companies offer. 

Equal Employment Opportunity: Mead Lumber Company is an Equal Employment Opportunity Employer. We consider applicants for all positions without regard to race, color, sex, ethnicity, national origin, religion, gender, age, pregnancy, marital status, veteran’s status, sexual orientation, genetic information, disability, or any other protected basis prohibited by law.