Rental Branch Manager

ABOUT US

Indie Campers is the global leader in road-trip travel, operating one of the largest campervan and RV fleets worldwide. With a growing presence across Europe, North America, and Oceania, we are a fast-scaling company on a mission to make travel more connected, meaningful, and accessible to everyone.

The City Lead plays a vital role in delivering this mission locally by ensuring high-quality rental operations, seamless service coordination, and a consistent, customer-centric experience. 
As the on-site leader, the City Lead drives operational excellence, team performance, and the overall customer journey within their city, acting as the bridge between global standards and local execution.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

THE ROLE

We’re looking for a travel enthusiast to become the Rental Branch Manager of our depot in Miami. You’ll be the face of our company, reporting directly to the Regional Manager, being responsible for managing the branch, in diverse aspects such as logistics, fleet, bookings, customer service and workforce management, with the assistance of central teams, while assisting other depots in the region.

WHAT WILL YOU WORK ON?

• Managing, training, and coaching your team and occasionally assisting with training at other branches;


• Ensuring the profitability of the depot by guaranteeing compliance with the business plan, as well as controlling costs;


• Establishing and maintaining relationships with suppliers and partners;


• Monitoring assets and reducing fleet downtime;


• Overseeing daily operations and helping out whenever needed;


• Serving as a direct point of communication for any urgency or unforeseen event;


• Play an active role in process optimisation.

WHO ARE WE LOOKING FOR?

• You have at least 2+ years of work experience in a supervisory role in a fast-paced, operational environment;


• You have great communication skills and past experience in dealing directly with customers;


• You have a valid driver's license and feel confident enough to drive a campervan (mandatory);


• You’re available to work on weekends and public holidays;


• You’re a responsible person who takes their work seriously and can be relied upon;


• You’re well-organized and you’re good at solving problems.

THE INDIE COMMITMENT!

• Being part of a young, fast-growing and innovative company where you make a difference;


• Career development opportunities in Field Operations or transitioning to an HQ role;


• Continuous training and coaching to develop the skills that matter to you;


• Compensation package that includes Performance and Referral Bonuses;


• Free Road Trips, so you can experience Indie firsthand trips around North America, Europe and Oceania


• Base pay between $18 and $21 gross per hour + uncapped sales commissions and customer satisfaction bonuses

Are you ready to Go Indie?