Rental Car Coordinator

Description

Position Overview:
The Automotive Rental Car Coordinator plays a key role in managing day-to-day rental operations, ensuring a smooth experience for customers, and maintaining the efficiency of our vehicle fleet. This position works closely with internal teams, customers, and vendors to deliver reliable transportation solutions.

Key Responsibilities:

• Coordinate customer vehicle rentals, reservations, and returns
   
• Monitor and manage fleet availability, vehicle status, and maintenance schedules
   
• Perform vehicle inspections for cleanliness, damage, and fuel levels
   
• Ensure accurate documentation of rental agreements and customer records
   
• Communicate with customers regarding rental policies, charges, and upgrades
   
• Work collaboratively with service, sales, and transportation teams
   
• Address customer issues and escalate concerns when necessary
   

Requirements

 Qualifications:

• Previous experience in automotive, rental car, or customer service industry preferred
• Excellent communication and problem-solving skills
• Ability to multitask and stay organized in a fast-paced environment
• Proficiency with basic computer systems (Microsoft Office, reservation software)
• Valid driver’s license and clean driving record required

 Equal Opportunity Employer Statement:
Great Lakes Auto Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.