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Rental Clerk

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Job Description - Rental Clerk



Job Title: Rental Clerk – Subaru Rental & Loaner Fleet


Location: Don "K" Subaru – Whitefish, MT


Job Type: Full-Time


About Us:


Come find your forever career. We are a LOCALLY owned, family-operated company that has been in operation since 1990. We proudly offer employee discounts, a full package of benefits, and a wonderful work environment! If you're tired of working for a Corporate store, we would love to show you how much better your work life can be.


Have an opportunity to live in one of the best places in the world! Ski, snowmobile, snowboard, or cross-country ski in the winter. We have Whitefish Mountain Resort in our town! You can be on a chairlift 20 minutes from the dealership! Hike, camp, fish, kayak, boat on the lakes, or Visit Glacier National Park in the summer. We are only 20 minutes from the west entrance of the park! We boast world class big game hunting as well. We truly live in an outdoor wonderland!


It's small town living around here, but we do have normal amenities and services that are nice to have. People are friendly and there is very little traffic you'll have to deal with. Our life is a little slower paced, but we still do have Walmart, Target, Costco, and most other chain stores in Kalispell 12 minutes from the dealership.


If this sounds like something you'd enjoy, we want to hear from you! Come join our family of team members; take part in this promising career path and have the chance to serve our customers.


 


Responsibilities:



  • Manage day-to-day operations of Subaru's rental and loaner vehicle fleet

  • Greet customers as they enter our service department

  • Schedule and assign vehicles for service customers and rental clients

  • Ensure proper check-in and check-out procedures for all vehicles

  • Maintain vehicle records including mileage, maintenance, damage reporting, and availability

  • Coordinate cleaning and servicing of vehicles between uses

  • Communicate with the service department to align loaner availability with customer needs

  • Maintain accurate documentation and follow Subaru compliance policies

  • Ensure all paperwork, insurance, and customer agreements are correctly completed

  • Deliver outstanding customer service in person and over the phone

  • Monitor fleet condition and report any vehicle issues or irregularities

  • Assist Service Manager when needed

  • Assist service advisors whenever possible

  • Collecting payments from customers that have damaged our vehicles

  • Miscellaneous other tasks as needed


Requirements:



  • Valid driver’s license with clean driving record

  • Strong organizational and time management skills

  • Professional and courteous communication skills

  • Comfortable working in a fast-paced dealership environment

  • Basic computer proficiency (MS Office, dealership systems a plus)

  • Previous automotive, rental, or service experience preferred but not required


Benefits:



  • Competitive pay

  • Health, dental, and vision insurance options

  • Paid time off and holidays

  • Opportunities for growth within a well-established dealership group

  • Friendly, team-oriented work environment


Schedule:


Full-time; Monday–Friday availability with weekends off



Apply today to join the Don "K" Subaru team and help us provide top-tier service experiences to our valued customers!


Qualifications:


Dealership software experience preferred.  Good communication skills, multi-tasking skills and computer skills required.  High school diploma or the equivalent is required.


Working Conditions/Physical Requirements:


This is an office environment requiring sitting and standing for long periods of time.  Candidate must be able to move about the complex in all weather conditions.  Extended working hours may be required.


Don “K” is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace.  Candidates must be able to pass a drug screening that tests for all substances excluding THC or prescribed medication and background check.


Wages: $3000 monthly




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