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Rental Clerk - Jaguar Houston North

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Job Description - Rental Clerk - Jaguar Houston North

Company Description

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

At Jaguar Houston North, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Compensation (Hourly):

  • $17.00 / hour

Job Description

Summary:

The Rental Clerk will be the friendly face of our service-loaner desk and will greet clients, match them with the right vehicle, and handle all contracts, inspections, and payments. With keen attention to detail and a customer-first mindset, they’ll keep the loaner fleet organized and the guest experience running smoothly in our fast-paced dealership.

Duties & Responsibilities

  • Greet service guests, verify reservation details, and match them with an appropriate loaner vehicle.
  • Complete loaner contracts, explain terms, capture driver’s license/insurance, and secure signatures.
  • Conduct quick but thorough walk-around inspections (pre- and post-rental); document damage and mileage in the DMS.
  • Track fleet inventory and availability; alert Service Advisors when stock is low or vehicles are overdue.
  • Collect fuel, mileage, damage, and cleaning charges at return; reconcile payments and post to RO.
  • Coordinate timely vehicle prep (fuel, wash, detailing) with porters or vendors to keep turnaround tight.
  • Make follow-up calls/texts for overdue returns, service appointment reminders, and CSI surveys.
  • Cover the cashier desk as needed—process payments, print receipts, and close out repair orders.
  • Generate daily/weekly loaner utilization and damage reports for Service Management.
  • Help enforce loaner policies with Service Advisors and coach them on correct loaner-vehicle billing.

Qualifications

  • 1+ year of hands-on experience in an automotive rental desk, dealership loaner program, or major rental-car company.
  • Working knowledge of rental contracts, vehicle inspections, and customer-payment collection.
  • Strong data-entry skills in a DMS, rental software, or similar system.
  • Professional, upbeat communicator.
  • Willingness to stand, walk the lot, and lift up to 25 lbs during vehicle checks.
  • Must be authorized to work in the USA
  • Must be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR.

Additional Information

Compensation (Hourly):

  • $17.00 / hour

Schedule:

  • FULL TIME
  • Sundays Always Off
  • Saturday Availability Required

Perks & Benefits:

  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off that Grows with You
  • Sundays Always Off
  • Closed on Thanksgiving & Christmas
  • Employee Pricing on Purchases & Leases
  • Free & Discounted Gym Membership Options
  • Exclusive Travel Deals on Hotels, Rentals & Airfare
  • Career Growth in a Fortune 500 Company

 

All your information will be kept confidential in accordance with EEO guidelines

Original job Rental Clerk - Jaguar Houston North posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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