Rental Coordinator - Urgent Role

**Job Title: Rental Coordinator**

**Company Overview:**
With over 30 years of experience, we are a reputable heavy equipment company dedicated to providing top-quality rental solutions to our clients. We specialize in offering a wide range of heavy machinery and equipment for various industries, including construction, mining, and infrastructure development. As we continue to grow, we are seeking a motivated and detail-oriented Rental Coordinator to join our team.

**Location:** [Location]

**Salary:** Approximately $24-26 per hour, commensurate with experience

**Job Description:**

**Responsibilities:**
1. Coordinate the rental process for heavy equipment attchments, including excavators, bulldozers, loaders, and more.
2. Respond promptly to rental inquiries from customers via phone, email, or in person, providing information on available equipment, rental rates, and terms.
3. Assist customers in selecting the appropriate equipment for their specific needs and applications, considering factors such as project scope, timeline, and budget.
4. Generate rental agreements and contracts, ensuring accuracy and completeness of rental terms, insurance requirements, and payment details.
5. Coordinate equipment delivery and pick-up schedules with customers, drivers, and equipment operators, ensuring timely and efficient service.
6. Maintain accurate records of equipment inventory, rental transactions, and customer interactions using our rental management system.
7. Process rental orders, invoices, and payments accurately and in a timely manner, following company policies and procedures.
8. Address customer inquiries, concerns, and service issues promptly and professionally, striving to achieve high levels of customer satisfaction.
9. Collaborate with sales, operations, and maintenance teams to optimize equipment utilization, minimize downtime, and maximize revenue opportunities.
10. Assist with equipment maintenance and servicing schedules, coordinating with technicians and service providers as needed.
11. Stay informed about industry trends, equipment specifications, and rental market conditions to effectively meet customer needs and remain competitive in the market.

**Benefits:**
- Competitive hourly wage, with opportunities for advancement and performance-based incentives.
- Comprehensive benefits package, including health insurance, retirement savings plans, and paid time off.
- Training and professional development opportunities to enhance skills and knowledge.
- Dynamic and supportive work environment, with opportunities to collaborate and grow within the company.

If you are a proactive and customer-focused individual with a passion for heavy equipment and rentals, we encourage you to apply for the Rental Coordinator position with our company. Join us in delivering exceptional service and solutions to our valued customers.

**Qualifications:**

Preferred Bilingual in spanish.
- High school diploma or equivalent; additional education or training in business administration, sales, or related field preferred.
- Previous experience in equipment rental, sales, customer service, or a related field is desirable.
- Strong communication and interpersonal skills, with the ability to build rapport and establish positive relationships with customers and colleagues.
- Excellent organizational and multitasking abilities, with a keen attention to detail and accuracy.
-Basic excel experience.
- Ability to work independently and as part of a team in a fast-paced environment, prioritizing tasks effectively to meet deadlines and achieve objectives.
- Knowledge of heavy equipment, machinery, or construction industry terminology is advantageous.