Rental Counter Agent

Description

Are you looking for a challenging, energized environment with equal opportunity for learning and growth? Look no further!!

As a Customer Counter Agent you will assist in the completion of customer transactions while providing superior customer service.

Responsibilities:

• Open and close rental contracts.
• Address customer inquiries, such as, explanation of  charges, vehicle damages, directions, etc.
• Promote and sell coverage and upgrades (additional insurance, GPS, upgrade in rental type, etc.)
• Clean vehicles (washing, vacuuming, gassing, etc.) and prepare for rental
• Occasionally help shuttle rental vehicles to and from other locations
• Perform general office duties such as answering phones, photocopying, and maintaining a clean and professional work space
• Support a team environment by assisting other agents  and/or other locations when needed

This description is not an all-inclusive description. Incumbent may be subject to additional tasks and responsibilities that management deems appropriate.

We provide great benefits and compensations for all full time employees:

• Hourly base pay plus an extremely lucrative commission/incentive plan
• Medical, Dental, Vision & 401(k) for full time employees
• Full training to learn the business and better your career
• Vacation and Paid Time Off for full time employees

Requirements

• High School Diploma or equivalent
• 1+ years of customer service experience
• Demonstrated work history tenure
• Professional communication skills and problem resolution experience
• Proficient in general office equipment (fax machines, calculators, photocopiers, etc.)
• Must have a valid driver’s license with no more than two moving violations and/or at fault accidents
• Must be able to pass a drug and background check