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Rental Customer Service Representative

Job Description - Rental Customer Service Representative



Thompson Auto Group in Nashua, NH is hiring a Full-Time Rental Coordinator responsible for managing reservations, ensuring customer satisfaction, and handling operations like fleet management and insurance coordination. 


Responsibilities:




  • Reservations & Customer Service: Manage rental car reservations, respond to calls and emails, and ensure customer satisfaction.




  • Fleet Management: Inspect the service rental car fleet, track usage, and monitor mileage to maintain quality.




  • Rental Agreement Management: Create and monitor rental agreements and verify insurance details.




  • Coordination: Liaise with insurance companies as needed.




 Benefits:




  • Health Insurance




  • Dental Insurance




  • Vision Insurance




  • Employer Matched 401(k) plan available




  • Paid Vacation




  • Employee Vehicle Purchase Program




We are an equal opportunity employer and prohibit discrimination/harassment, we do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.




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