Rental Department Supervisor

Description

About Us:
Cascade Home Center in Brookings Oregon is a trusted local Home Center dedicated to providing top-quality tools, equipment, and customer service. We’re currently seeking a knowledgeable and motivated Rental Department Supervisor to lead our rental operations and ensure a smooth, efficient, and customer-focused experience.

Job Summary:
The Rental Department Supervisor is responsible for overseeing the daily operations of the rental department, including managing rental inventory, supervising staff, and ensuring equipment is properly maintained and operational. This position requires strong leadership, hands-on technical skills—particularly with small engine machinery—and solid computer proficiency for tracking rentals and managing records.

Requirements

Key Responsibilities:

• Supervise and schedule rental department staff
   
• Maintain, troubleshoot, and perform minor repairs on small engine equipment (e.g., lawn mowers, pressure washers, tillers)
   
• Ensure rental inventory is clean, safe, and ready for customer use
   
• Provide excellent customer service and support rental inquiries
   
• Utilize rental management software and basic computer applications to track inventory and transactions
   
• Train new employees on equipment handling, safety protocols, and store procedures
   
• Monitor department performance and implement improvements as needed
   

Qualifications:

• Proven supervisory experience, preferably in a retail or hardware store environment
   
• Hands-on knowledge of small engine equipment repair and maintenance
   
• Strong customer service and communication skills
   
• Proficiency in using computers and rental management systems
   
• Ability to lift and move equipment as required
   
• High school diploma or equivalent; additional technical training is a plus