Repair Division Manager

Position: Repair Division Manager

As our Repair Division Manager, you’ll be the go-to leader for ensuring top-quality repairs, high-impact training, and continuous innovation across RED RHINO’s repair teams. You’ll play a key role in supporting local trainers, improving processes, and making sure every RHINO in the field is equipped to do things the right way—every time. This is a field-forward role, so expect to spend plenty of time working directly with teams to drive excellence.

Pay and Perks: 

• Pay: Salary is $75K-94K, which includes base salary and bonus potential awarded monthly based on achievement of Team KPI and Branch Revenue/GPM
• Benefits: Full standard benefits for full-time employees. 

About the Role: 

• Equip and support trainers to deliver high-quality, efficient repair training
• Develop and maintain engaging, effective training materials for new and ongoing learning
• Lead centralized training efforts, including trainee check-ins and launch signoffs
• Oversee trainer development, vetting, and ongoing performance
• Ensure consistent quality and adherence to the RED RHINO repair process across all locations
• Use performance data to identify and resolve repair quality issues
• Drive process improvements and tool optimization through field-based experimentation
• Leverage reporting and data to foster innovation and boost overall repair performance

What We're Looking For: 

• At least 1 year tenure at RED RHINO required 
• A strong leader with experience in training, quality control, or field operations
• Passion for developing people and optimizing performance
• Excellent communicator who can connect with both frontline and leadership teams
• Analytical mindset with the ability to translate data into action
• Field-oriented and energized by hands-on, people-focused work