Repair Technician

About SNA Displays

We bring our clients’ creative visions to life. SNA Displays builds high-end digital displays as vivid and dynamic as the imagination. Our work is supported by industry-leading expertise and service. We prove to our clients that dreams live digitally.

The concept of “people first” is one of SNA Displays’ most important core values. It’s true that we offer top-tier LED video display technology. But our strongest collective asset is the people who work at SNA Displays day in and day out, the ones whose expertise and hands-on client service make our motto, Dreams Live Digitally®, a reality.

Life at SNA Displays

SNA Displays is a company on the move. Our staff enjoys a fun and engaging culture, a close-knit family atmosphere, all the right tools to get the job done, and plenty of professional growth opportunities. Join our team and help us produce and support some of the most dynamic and recognized digital displays on Earth.

For information on SNA Displays, including more information on our team, employee benefits and our company culture, visit our website at www.snadisplays.com. 

Summary/Objective

Supervises and repairs all service part electronics.

Key Areas of Responsibility

1. Works with warehouse manager to receive incoming service shipments.

2. Sorts service products into repairable and non-repairable parts.

3. Test incoming failed parts to determine what needs to be repaired.

4. Repairs faulty electronic parts.

5. Packages repaired parts and works with warehouse manager to ship product back to customers.

6. Provide support and assistance to warehouse manager.

7. Keep accurate inventory of service parts through Salesforce Service.

8. Coordinate shipments of repair parts to and from the factory.

9. Provide technical feedback and knowledge for faulty parts.

10. Track and log failure issues to determine root cause analysis of failures.

Skills

1. Must be proficient in troubleshooting electronics.

2. Must have extensive soldering and electronics repair experience.

Competencies

1. Organization

2. Attention to Detail

3. Communication Proficiency

4. Problem Solving

5. Reliability

6. Documentation Skills

Supervisory Responsibility

No direct supervisory duties.

Work Environment

This job generally operates in the Knoxville, TN office.

Position Type/Expected Hours of Work

This is a full-time position, and unless otherwise specified, hours of work and days are Monday through Friday, 9:00 a.m. to 5:00 p.m.

Travel

This position requires seldom travel.

Preferred Education and Experience

1. High school graduation, or its equivalent.

2. At least 5 years of industry related experience.

Additional Qualifications

None

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities,

duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities

may change at any time with or without notice.

SNA Displays is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.