Reporting & Projects Coordinator

The Reporting & Projects Coordinator plays a key role in supporting the coordination and communication of infusion-related medications, treatments, and services. This individual will serve as a liaison between prescribers, internal stakeholders, and patients to ensure a seamless experience from referral to treatment. The ideal candidate is highly organized, adaptable, and possesses excellent communication and technical skills. To learn more about our company and services, visit us at PromptCare In-home Respiratory and Infusion 

Reporting to: Director of Patient Services

Job Type: Full-time, 40 hours per week, Monday-Friday

Job Location:  Hybrid out of New Providence, NJ or Remote 

• An associate or bachelor’s degree in healthcare or a related field is preferred; however, relevant experience may be considered in lieu of formal education.
• Prior experience or knowledge in infusion therapy, specialty pharmacy, or healthcare services preferred
• Strong organizational skills with the ability to manage multiple priorities
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team in a fast-paced environment
• General understanding of benefits/authorization and billing of Infusion services a plus

Job Responsibilities, included but not limited to:

• Responsible for assisting in the oversite, analyzation, completion of tasks related to payer and therapy projects
• Responsible for assisting in the development and running of key reports to identify the scope of projects
• Enhance and standardize workflows related to payer and therapy specific projects 
• Responsible for standard report outs to leadership on status of projects including current state and next steps
• Responsible for assisting in eligibility, benefit verification and prior authorization when necessary
• Responsible for collaborating with other department leaders for completion of cases on the project list, including working with leadership on the assignment of tasks  

Physical Demands 

The physical requirements listed here indicate what an employee must meet to effectively perform this role's essential functions. The employee frequently needs to communicate verbally, listen attentively, and spend prolonged periods sitting at a desk and working on a computer. The role also requires lifting files, opening filing cabinets, and bending or standing as needed. 

Benefits & Perks:

• Comprehensive Medical, Dental, and Vision Package
• 401(k) Plan with Company Match
• Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays
• Life Insurance: Standard coverage with optional enhancements
• Employee Assistance Program: Free counseling and coaching sessions
• Emotional Well-being and Work-Life Balance Resources
• Short & Long-Term Disability: Company-paid with optional supplements
• Accidental Death and Dismemberment Insurance
• FSA and HSA: Manage healthcare expenses
• Commuter Spending Programs
• Volunteer and Engagement Opportunities
• Employee Referral Bonuses
• Exclusive Discounts on entertainment, travel and various other supplemental and cellphone plans

Equal Employment Opportunity 

The PromptCare Companies is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status or any other characteristic or classification protected by State/Federal/Local laws. We foster a work environment in which diversity and inclusion are embraced, people are hired and advanced on their merits, and employees are treated with mutual respect and dignity.