Resale Clerk

General Responsibilities:

• Provide support in merchandizing, operational, warehouse and cashier functions of Cat’s Meow Thrift Store.


• Ensure standards for quality, customer service, and health and safety are met.


• Protect the privacy of customers and hold in confidence all information obtained in the course of service.

Essential Duties and Responsibilities:

• Operate cash register and credit card machine.


• Balance cash register.


• Make bank deposits.


• Assist in setting up and taking down special promotions, displays and events.


• Ensure the organization and cleanliness of stock on the sales floor.


• Assist in making sure stock is properly rotated and that aged stock is taken off floor for disposal.


• Tour sales floor regularly, talking to colleagues and customers.


• Ensure safety and cleanliness of work area.


• Respond to customer complaints.


• Price donated materials, as assigned.


• Provide assistance in supporting volunteers and trainees.


• Lift boxes and bags of items/clothing onto sorting table.


• Check quality of merchandise and sort.


• Empty sorted containers into baler or hanging table.


• Empty trash barrels.


• Break down boxes.


• Sweeping and cleaning area.


• Operate baler.


• Stock donated material on sales floor.


• Participate in personal and professional development activities, including staff meetings, conferences, training opportunities, as identified and approved by supervisor.


• Perform other duties as assigned.

Education and Experience Qualifications:

• A high school diploma or equivalent is required.

Physical Demands:

• While performing the duties of this job, the employee is required to stand, sit, walk, use hands to handle and/or reach with hands and arms.


• The employee is frequently required to climb, balance, stoop, kneel, crouch or crawl.


• The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.


• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to focus.

Additional Requirements:

• Complete additional certification as required.


• Understand the importance of daily work attendance, and its impact on coworkers, clients, and the agency.


• Possess the ability to navigate and effectively resolve conflict.


• Must have strong communication and organizational skills.


• Must be self-directed and able to prioritize in a fast paced environment.


• Must be willing to accept new challenges.


• Must have proficient computer skills (Word, Excel, Outlook, Internet).


• Must have reliable transportation, a valid driver’s license, provide proof of insurance, and pass Mid Michigan CAA’s driving record review.


• Successfully complete Criminal History and Child Abuse/Neglect clearance procedures at time of hire and when requested.


• Must comply with Agency tobacco free and drug free policies.