Resale (Thrift) Store Manager

Trustbridge Hospice, a part of Empath Health, is seeking a dedicated and customer-focused Resale Store Manager to join our team.

Hours of Operation: Tuesday through Saturday, 8:30 a.m. – 5:00 p.m. In this key retail leadership role, you’ll support daily store operations, drive profitability, and help ensure an exceptional customer experience—directly contributing to the mission-driven success of our resale program and organization-wide impact.

Since 1978, Trustbridge Hospice has cared for more than 200,000 South Florida families. As a community-based nonprofit, we provide 24/7 hospice and palliative care, along with caregiver support and bereavement services for families facing serious illness.

What You’ll Do

• Manage daily business operations of a high-volume resale store generating $900,000+ in annual revenue.


• Supervise the shop ensuring smooth operations and excellent customer service.


• Support efforts to increase store profits through effective merchandising, community engagement, and operational efficiency.


• Oversee cash handling processes, including journal record keeping and deposits of daily receipts.


• Contribute to social media merchandising efforts to promote the store and increase customer traffic.


• Maintain a positive, customer-centered environment that reflects the mission and values of Trustbridge Hospice and Empath Health.

Why Join Empath Health?

• Fair, Competitive Pay: Your work has value, and we reward it.


• Comprehensive Benefits: Medical, dental, vision, life, and retirement with company match.


• Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life


• Growth That Lasts: Advance through education, training, and tuition reimbursement.


• A Mission That Matters: Join a team built on kindness, compassion, and Full Life Care for All.

What You’ll Need

• Associate’s degree preferred.


• Minimum of three years’ experience in the operation of a retail/thrift store, including some management experience.


• Strong customer service skills and the ability to support a team-oriented environment.


• Knowledge of cash journal record keeping, daily deposit processes, and social media merchandising.


• Flexibility in scheduling and location availability.

What you’ll find at Empath

• Unified in empathy, we serve our communities through extraordinary Full Life Care for All.


• Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida—including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.


• Full Life Care means caring for the whole person—body, mind, and spirit—with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.


• At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.