Research Enrollment Coordinator I

GENERAL SUMMARY/ OVERVIEW STATEMENT:

The Mass General Brigham (MGB) Biobank is a large research program designed to help researchers understand how people's health is affected by their genes, lifestyle, and environment. Biobank Coordinators help patients make informed decisions about participating in the MGB Biobank research program. Biobank Coordinators assist to educate and recruit patients who are being seen at across MGH (including Chelsea HealthCare Center), MEEI, and SRH outpatient and inpatient practices. Biobank Coordinators are responsible for assisting with the following: patient education for patients with varying levels of health literacy, obtaining consent, and explaining all aspects of consent form and consent procedures to patients of varying cultural and educational backgrounds. Additionally, Biobank Coordinators are responsible for entering and maintaining patient and survey data. Biobank Coordinators work with physicians and clinic staff to ensure recruitment activities fit within clinic flow. Principal duties may vary over time with grant funding and project demands, and with skill level of other staff assigned to projects.

This position provides an opportunity to work in a dynamic, clinical research setting with a specific focus on personalized medicine. The position is ideal for candidates interested in pursuing careers in medicine, clinical research, or public health, and particularly for a person interested in genetic counseling, implementation medicine, and patient engagement.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Recruits potential study participants at eight or more different sites at MGH and tracks approaches using specialized software. Assists with responding to patient and staff inquiries about the Mass General Brigham Biobank.
Performs phlebotomy to collect biospecimens from Biobank participants.
Assists Project Manager to implement patient recruitment strategies.
Assists in preparation and shipment of drawn samples to the central facility.
Assists with the development, organization, and/or maintaining the study database. Responsible for data validation and quality control. Coordinates with Consent Tracking to ensure proper subject identification.
Responsible for data entry.
Supports collaborating studies with recruitment, collection, and management of study database as needed.
Recommends changes to research protocols to improve recruitment and collection rates.
Assists with clinic expansion at new clinics or sites.
All other duties as assigned.
SKILLS/ABILITIES/COMPETENCIES REQUIRED:

Must have interpersonal skills to interact effectively with patients from varied backgrounds, MDs, researchers and other team members.
Must be able to prioritize and organize work responsibilities in order to meet deadlines.
Must possess integrity to maintain confidentiality.
Must demonstrate accuracy in recording data.
Must possess strong database management and overall computer skills.
Must have excellent verbal and written communication skills.

Qualifications

EDUCATION:

High School diploma required. BS or BA degree or equivalent preferred.

EXPERIENCE:

1-2 years of related experience preferred but not required.
Spanish fluency preferred but not required.
Experience obtaining consent from patients preferred.

WORKING CONDITIONS:

Works in normal office environment and hospital clinic.

EEO Statement

Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.