Research Specialist - CO4 - Sioux Falls, SD (Hybrid)

The Research Specialist 4 performs moderately complex and varied assignments. Most of the impact is related to quality of execution. Demonstrates technical/administrative expertise. Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards. The technical procedures for this level are well defined. Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function. Exchanges moderately complex information with others. Basic knowledge of the organization, the business and its policies required. Typically, responsible for resolving basic to moderately complex problems based on practice and precedence.

Responsibilities:

• Supports the function by responding to payment and reconciliation inquiries in a timely matter.
• Process Proof of Claim Requests from current or past clients.
• Performing edits to the data in our Abandoned Property Systems
• Process and balance additions and subtractions to our Abandoned Property Accounts
• Research and track outages to general ledger accounts
• Assists with the training of new hires or team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance

Qualifications:

• 1-3 years relevant experience preferred.
• Proficient in Microsoft Excel, Outlook, Teams and Zoom
• Proven organization and time management skills
• Strong interpersonal skills and the ability to work well within a team.
• Must be detail oriented and follow procedures accurately.

Education:

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

​Schedule: Monday through Friday, 8:00 am to 4:30pm CST

Job Grade: C04

Location: Sioux Falls, SD

HOP to HOP eligible

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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