Research Specialist-Property Records/Exemptions

• Are you looking for a terrific work/life balance with excellent benefits?
• Are you timely, organized and great with people?
• A self-motivated, quick learner, with previous office experience?
• As a Property Records Exemption Specialist, you will have the opportunity to provide excellent customer service to the public.
• The ideal Property Records Exemption Specialist has excellent public relations skills, is adaptable, organized, and has a positive attitude.
• As the Property Records Exemption Specialist, you will work directly with property owners regarding ownership and exemption issues allowing you to have a direct impact on the community.

Responsibilities:

• Interpret official documents regarding ownership.
• Process all types of exemption applications.
• Work customer service on the phone and in person.
• Review reports for quality control and audits.
• Prepare journal entries to correct accounts on previously certified rolls.
• Work with Appraisal Groups.
• Other duties as assigned.

Benefits:

Medical

Vision

Dental

Wellness Program

Retirement Plan

Deferred Compensation Plan

Life Insurance

Paid Time Off

Advancement Opportunities

Salary starts at $38,720 to $49,189.50 DOE

At the Dallas Central Appraisal District fairness and equality are the core of who we are. We are committed to inclusion across race, gender, age, religion, identity, and experience.

• High School Diploma, GED, or equivalent experience.
• Proficient in the use of a PC and Microsoft Office Software.
• The ability to concentrate on assigned tasks and to manage time effectively.
• The ability to ask questions that will bring forth the information needed to assist the customer efficiently.
• The ability to communicate clearly on the telephone and face to face. Additionally strong written communication skills are necessary.
• Experience with U.S. Mail, UPS, Express Mail Carriers and procedures is beneficial.
• Must be able to sit or stand for extended periods of time with ability to reach, bend and move up/down.
• The ability to lift and carry up to 20 pounds of files or equipment.
• Applicant must be able to pass a standardized skill test administered by the District.
• If assigned to deliver and retrieve mail to and from the Post Office, must possess a valid Texas Driver's License and comply with the DCAD automobile insurance requirements (Auto Allowance provided)

Preferred:

Bilingual in Spanish - (read and speak)

Office experience with knowledge of office equipment, postage meters, and other office equipment

Previous customer service, appraisal or tax office experience