Researcher/Video Auditor - Queens County

Description

Premier Infrastructure & Energy is Expanding to Queens, NY – Join Our Team!

We’re thrilled to announce our expansion into Queens, New York, and we're actively building a dynamic new team to support this growth. Premier Infrastructure & Energy is currently seeking a motivated and detail-oriented Researcher/Video Auditor to play a key role in ensuring the excellence and reliability of our field operations. This is an exciting opportunity to be part of a respected and growing company that’s making a real impact in the Utility space. If you're passionate about quality, thrive in the field, and are ready to grow your career with a forward-thinking team — we want to meet you!

Our Researcher/Video Auditor role is crucial to ensure that all company procedures, client standards and safety processes are followed. In this role, the Researcher/Video Auditor will review video taken by our Utility Locators to confirm work location by use of landmarks and ensure proper markings are left at work sites.  

Responsibilities: 

• Processing 811 Tickets for Underground Utilities 
• Providing Maps & Records to Field Technicians 
• Assisting Field Operations with Special Requests 
• Coordinating & Prioritizing Distribution of Work Volume 
• Notifying Utility Companies of Critical Facilities 
• Review all videos to ensure our field work stays in compliance with the business standards. 
• Utilize our audit program to answer relevant questions for each video audit performed. 
• Meet weekly audit production to ensure the company meets our client requirements. 
• After hours on-call rotations.

Premier Infrastructure & Energy offers a competitive benefits package, including Paid Time Off (PTO), comprehensive Health Benefits, 401(k) retirement plan and a rewards and recognition program — because we believe in taking care of our team and celebrating great work.

Requirements

• Excellent attention to detail 
• Ability to multitask 
• Ability to read and understand maps (example: Google Maps, identifying North, South, East, West, etc) 
• Strong communication skills 
• Computer skills and ability to learn company software 
• Customer service skills