Reservation Specialist

Description

This is an exciting opportunity to join a rapidly growing property management company and be a part of something with purpose!

Do you enjoy community property management? How about customer service and answering busy phone lines? Do you want to be a part of a team that is building the best mobile home and RV communities in the West by helping residents to Live Life to the Fullest?

Do you enjoy helping others and making a difference in your community? If so, then Monte Christo Communities has the job for you!

Learn more about us at: https://www.montechristocommunities.com/join-our-team/

What you'll do

• Making RV reservations using professional and friendly phone etiquette
• Concierge services
• Handling multiple phone lines
• Maintaining a clean & organized front desk and lobby area
• Following all safety & emergency procedures
• Communicating with management daily
• Stocking/cleaning Office Shop & Business Center
• Adhering to Company standards
• Provide administration support
• Communicate, by phone, email and in person with team members and vendors
• Enforce rules & regulations of community
• Communicate verbally and through the use of written notices with residents.
• Complete assigned tasks consistent with Fair Housing regulations
• Additional Community Manager duties as assigned, such as oversee on-site operations of a busy and fast paced RV Community, collecting rent, checking in/out RV guests, handling cash/credit transactions, etc.

What you bring

• A desire to live our values daily.
• Goal oriented, with an eye for detail, and strong organizational and communication skills.
• Ability to re-evaluate priorities daily and meet deadlines.
• Problem-solving and collaboration, both independently and working as a team.
• A high level of professionalism and exceptional customer service skills
• A self-starter and able to work autonomously with minimal supervision in a fast paced environment
• An intermediate knowledge of Excel & Word

Requirements

• 1+ years of customer service experience
• 1+ years of answering busy phone lines
• Bilingual in Spanish preferred
• Must have reliable transportation to and from work
• Must be able to pass background and drug screening.

Pay and Benefits

• Pay rate: $22-25/hour DOE
• Full Time, Fridays and Saturdays 11-7:30pm, Sunday-Tuesday 9:30-6pm
• Professional development
• Employee referral program
• Paid Time Off*
• Paid Sick Leave*
• 401(k) with employer match*

*Waiting period may apply*

Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws.