Description
Safari Helicopters, is seeking a full-time, Reservationist who is friendly, a dependable team player and responsible. Applicants should be able to follow directions, be able to speak concisely, clearly and with a good command of the English language, as you will be required to give great customer service before and after each flight. We are looking for a joyful team player dedicated to success and to the success of your colleagues.
Job Summary
The Reservationist / Customer Service Agents role is responsible for checking in and supplying each passengers with necessary information for their helicopter tour. Must be able to obtain all State and Federal Security badges. Ideal candidates must be able to work a flexible schedule and 10-hour days, at least one day of the weekend and some holidays.
The Reservationist role also includes:
- Ensure uniform and personal appearance are clean and professional
- Anticipate and address customers’ service needs; assist individuals with disabilities; thank guests with genuine appreciation
- Develop and maintain positive working relationships with others
- Comply with quality assurance expectations and standards
- Move, lift, carry, push, pull, and place objects without assistance
- Perform other reasonable job duties as requested by Supervisors.
- Drug test and background check may be required
Job Type: Full-time
Required Education: High School or equivalent
Required License or Certification: Drivers License (and reliable transportation)
Starting Compensation: $17 per hour
About Safari Helicopters
Our Company is the culmination of a lifetime of flying, adventure, business and family experience since 1987. Each day we explore the natural wonders of Hawaii and relish the positive reactions from our customers.
Family Company
All of the people who work with Safari are “ohana” (Hawaiian for family). OK – we’re not all blood-relatives but our team approach is a core Safari value.
Our Choppers
From our aircraft to numerous industry innovations, Safari has always been at the leading edge of Hawaii Aviation. Safari’s “super” ASTAR 350 B2-7 features a left side pilot seat, more passenger leg room, and higher visibility with large side “mega windows” (on Kauai) and “picture windows” (on the Big Island). The exclusive “Safari Skylight” window (Kauai only) provides front and back-seat passengers a tremendous vertical overhead view for gawking at those amazing waterfalls.
Helicopter Innovations and Safari “Firsts”
First in Hawaii to fly the extremely powerful and technically advanced A-STAR 350 B2-7 helicopter, one of the most luxurious and expensive helicopters touring Hawaii’s beautiful locations. “Safari Skylights” and “Mega Windows” (Kauai only) ensure there are no physical obstructions that block the passenger’s panoramic view of all those amazing waterfalls. Custom left side pilot seat configuration that provides superior unobstructed viewing for passengers when flying counter clockwise. First to implement an onboard two-way communication system utilizing the Generation Bose X noise canceling headsets. First helicopter operator in the State of Hawaii to offer its passengers tours in air-conditioned comfort.
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