Logo-of-Minor-International-hiring-for-jobs-in-US-on-GrabJobs

Reservations Agent

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
icon loader

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - Reservations Agent

Company Description

Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.

Job Description

 To handle all reservation requests promptly in a friendly and efficient manner, ensuring that all required information is secured as per procedures to provide maximum guest satisfaction.

  • To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets, spa and health club.
  • Be fully aware at all times of the Selling Strategy, rates and booking status of the Hotel.
  • To be up to date at all times on all Hotel promotions.
  • To develop and maintain a close and harmonious working relationship with all hotel departments.
  • Process and maintain Group allocations and rooming lists. Record all changes and prepare listings prior to arrival.
  • Ensure that all correspondence is replied to within 24 hours.
  • Complete 3 day update daily
  • Ensure that the Reservations Office is kept clean and tidy at all times.
  • Be fully aware of and adhere to all the Hotels Safety & Security policies.
  • Answer all calls promptly within 3 rings and in a courteous manner
  • Attend training sessions and meetings as required.
  • Have a reasonable understanding of the Front Office and Sales Office operations and how they relate to reservations.
  • Research and process No Show report Daily.
  • Research and process Travel Agency Commissions Daily.
  • Perform any reasonable task a requested by management.

Qualifications

  • At least Bachelor Degree in any field
  • At least 1 year experience in Sales or reservation, or Front Officer
  • Completion of New  Hire Training - Reservation
  • Strong in inter-personality and leadership skill
  • Proficiency in English (SAC 4+) communication
  • Strong in driving results

Additional Information

Reporting into Reservations Supervisor/ Revenue Manager

Original job Reservations Agent posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job

Auto-Apply to Reservations Agent Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Reservations Agent Jobs in the US

GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Find the best jobs in the US, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.