Reservations Agent/Group Coordinator

The Park Vista - A Doubletree by Hilton Hotel is a premier mountain resort located in Gatlinburg, Tennessee, offering a unique and picturesque work environment for job applicants seeking a rewarding career in hospitality. Joining the team at The Park Vista means being part of a property known for its stunning views, warm hospitality, and exceptional guest experiences. The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and fulfilling career path. The Park Vista is dedicated to creating a culture that values teamwork, guest satisfaction, and professional growth. Employees can expect to work in a scenic and welcoming environment, where they can showcase their skills, advance their career, and be part of a team that creates unforgettable memories for guests. Joining the team at The Park Vista presents an exciting opportunity to be part of a renowned mountain resort that is dedicated to delivering exceptional hospitality experiences in the heart of the Great Smoky Mountains.

We are looking for a Reservations/Group Coordinator to join our dynamic team! As a Reservations/Group Coordinator, you will be responsible for providing exceptional customer service and assisting guests and groups in booking their stay with us. The ideal candidate is energetic, passionate about hospitality, and possesses exceptional communication and organizational skills. You must have a positive attitude, be detail-oriented, and have the ability to multitask in a fast-paced environment. If you're looking for an opportunity to showcase your talent and grow with a leading company in the hospitality industry, we invite you to apply today!

• High school diploma or equivalent
• Previous experience in hospitality or customer service preferred
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Excellent organizational skills and attention to detail
• Basic computer skills and experience with reservation software
• Ability to work flexible hours, including weekends and holidays
• Positive attitude and willingness to learn and grow in the role
• Knowledge of PEP/Hilton preferred

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.