Reservior Attendant (Seasonal)

General Definition of Work

Performs routine customer service and maintenance tasks at the reservoir service center, including processing sales, maintaining cleanliness, and assisting with boating and fishing activities. Work is performed under general supervision of Reservoir Manager.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

Essential Functions

Process transactions for bait, merchandise, food, and boat rentals using a POS system.

Keeps service center and surrounding areas clean, safe, and organized.

Receives, checks, and stores incoming deliveries.

Ensures service areas remain clear and accessible to the public.

Assists visitors with fishing, boating, and reservoir regulations while providing courteous service.

Follows food safety and health department regulations when handling food service operations.

Accurately handles cash transactions and makes correct change.

Assists with general equipment maintenance as needed.

Performs other related duties as assigned.

Knowledge, Skills and Abilities

Basic knowledge of food service operations, computer usage, and sales transactions; Familiarity with fishing and boating practices; Ability to maintain a clean, organized work environment; Ability to handle and store inventory properly; Strong customer service skills, including the ability to interact professionally with the public, including individuals who may display challenging or difficult behavior; Ability to follow safety and health regulations; and skill in operating computers and food service equipment (training provided as needed).

Education and Experience

Prior experience in customer service, food service, or retail preferred but not required.

Physical Requirements

This job involves moderate physical effort, including occasionally lifting up to 50 pounds. Regular tasks include speaking, hearing, handling objects, and repetitive motions. Frequent activities involve stooping, kneeling, crouching, crawling, reaching, and pushing or pulling, with occasional standing, walking, sitting, climbing, balancing, and tasting or smelling. The job requires standard vision, clear vocal communication, and the ability to hear and distinguish sounds accurately. Duties may include working with computers, inspecting small details, using measuring tools, operating vehicles or equipment, and monitoring surroundings. The work environment includes regular exposure to outdoor weather, frequent extreme heat (non-weather), and occasional risks such as moving parts, heights, airborne particles, extreme cold, electrical shock, and bloodborne pathogens. Personal protective equipment may be required. Noise levels are generally moderate (e.g., office or light traffic).

Special Requirements

Valid work permit if required.