Residency & Provider Student Coordinator

CORE VALUES

The core values of the Community Health Center of Southeast Kansas, Inc. (CHC/SEK) are dignity and stewardship. Each staff member is expected to perform their job duties in a way that preserves dignity for our patients and maintains good stewardship of CHC/SEK’s resources. 

GENERAL DESCRIPTION

This position supports the Residency Program Director with managing residency program daily operations, logistics, and accreditation. Is responsible for coordinating provider student clinical education experiences and serves as the primary liaison between students, residents, faculty, clinical sites, and partnering academic institutions to ensure high-quality educational experience while maintaining compliance with accreditation and regulatory standards. May assist the department with other student experience/rotations, as needed. The coordinator manages the day-to-day program processes and facilitates the onboarding and scheduling of students and residents.

ESSENTIAL DUTIES

• Assists Residency Program Director(s) with managing the daily operations, logistics, and accreditation compliance for residency and clinical student training programs in accordance with ACGME or other accreditation agencies, institutional, and program-specific standards.
• Coordinate Onboarding and Credentialing- Coordinate resident and student onboarding, credentialing, immunizations, licensure, scheduling, rotations, and evaluations to ensure readiness and compliance.
• Serve as Primary Program Liaison- Act as the main contact for students, residents, faculty, and clinical sites, ensuring clear communication and high-quality clinical and educational experiences.
• Collaborate on Curriculum and Scheduling- Partner with clinical leadership and preceptors to develop, implement, and maintain clinical schedules, rotations, and program requirements.
• Support Educational and Program Activities- Organize and support residency and student program activities, including didactics, meetings, presentations, conferences, wellness initiatives, and professional development events.
• Facilitates Resident Application and Selection Processes- Coordinates review of applications, interviews, ranking and selection meetings through effective communication with schools, candidates, faculty, internal and external parties involved in the Residency interview/selection process. 
• Maintain Program Materials and Online Presence- In collaboration with the CHC/SEK Communications department updates recruitment materials, presentations, and program information across digital and print platforms, including the Residency and Clinical Student website.
• Develop and Sustain Academic Partnerships- Establish and maintain affiliation agreements and partnerships with medical schools, hospitals, and academic institutions to support ongoing program development. Collaborating with CHC/SEK Legal Department, as needed. 
• Track Program Data and Documentation- Collect, organize, and maintain data for student experience/clinical rotations, accreditation and reporting requirements; manage biographical information for current residents and maintain alumni records for five years post-graduation. 
• Stay Current on Accreditation and Institutional Standards- Remain knowledgeable of ACGME and other accreditation programs applicable to CHC/SEK Residencies, medical licensure, and institutional requirements, and assist in implementing policy or procedural updates to maintain compliance.

The essential functions listed are not an exhaustive list of every task the employee is required to complete. Employees are expected to perform all other duties as assigned.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in education, healthcare-related or administrative field, preferred.
• Minimum of 2-3 years of administrative experience in a healthcare or academic setting, preferred.
• Must possess a valid driver’s license as travel is required. Must maintain a clean driving record of no more than 2 minor or 1 major driving violation in a 3 year period. 

KNOWLEDGE, SKILLS, AND ABILITIES

• Social and cultural sensitivity appropriate to an ethnically and economically diverse patient and employee base.
• Must be organized and able to manage/prioritize tasks to meet deadlines, adapt to change in a positive manner, able to work as part of a team.
• Ability to handle emergencies calmly and effectively.
• Strong communication and interpersonal skills and the ability to work collaboratively with faculty, staff, students, and community partners. 
• Proficient computer skills, particularly with Microsoft Office applications.
• Must be able to maintain good interpersonal relationships with co-workers and other members of the health care team and the organization.
• Provide customer service in accordance with the organization’s mission.
• Be courteous and respectful when interacting with staff and schools.
• Understand and comply with HIPAA and FERPA requirements.

WORKING CONDITIONS

While performing the duties of this Job, the employee is regularly required to sit for longer periods of time, up to entire shift; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must regularly lift and /or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. Travel may be required throughout the service area, including schools.