Residency Program Administrator

Primary City/State:

Sun City West, Arizona

Department Name:

Internal Medicine Res-Hosp

Work Shift:

Day

Job Category:

Administrative Services

Join the Future of Medical Education Excellence!

Are you ready to be the backbone of transformative medical education? As a Graduate Medical Education Coordinator at Banner Health, you'll orchestrate the dynamic operations that shape tomorrow's physicians! This isn't just administrative work—you're the vital connection between aspiring residents, world-class faculty, and accrediting bodies, ensuring seamless program excellence. From coordinating cutting-edge educational sessions to managing ACGME compliance and leading recruitment efforts that attract the brightest medical minds, you'll be at the heart of innovation where every detail matters and every day brings new opportunities to make an impact.

If you're an organizational powerhouse with exceptional communication skills, a passion for medical education, and the ability to juggle priorities in a fast-paced environment, this is your chance to shine at one of the nation's leading nonprofit health systems. Bring your experience and let's revolutionize medical education together at Banner Health!

Banner Del E. Webb Medical Center excels in providing extraordinary health care to residents of the northwest Valley of metro Phoenix and is recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. With 391 licensed beds, the hospital provides a wide range of services, including acute medical and surgical services as well as intensive care, emergency and urgent care, inpatient/outpatient surgery, cardiac catheterization, neurology, orthopedics, oncology, urology, pulmonary, obstetrics and gynecology, outpatient diagnostic services, and adult behavioral services.

POSITION SUMMARY
This position facilitates the operations of medical education and supports the activities required for accreditation, recruitment, and effective operation of the medical education program. This position is responsible for organizing and documenting all medical education activities for an assigned program(s). Provides administrative support to program leadership, faculty, residents and department committees as assigned.

CORE FUNCTIONS
1. Coordinates the operations of the residency and/or fellowship program including, but not limited to, activities of the medical education committee, timely completion of items requested of GME and ACGME, and monitoring work hours to ensure compliance with ACGME and program requirements.

2. Serves as the administrative liaison with external regulatory and compliance agencies. Maintains and updates policies and procedures in accordance with program, facility, and organizational policies and procedures, standard professional practices, guidelines and standards as specified by accrediting agencies and related local, state and federal laws and regulations.

3. Coordinates educational sessions to fulfill program requirements and is a liaison of requirements pertaining to medical records, risk, human resources, and occupational health.

4. Collects, assembles, and maintains required data for residency and/or fellowship databases. Gathers information to facilitate development of the program's fiscal budget and monitors monthly financial reports for variances.

5. Maintains knowledge of current accreditation and board requirements for medical students, residents, clerkships, and/or fellowships as required.

6. Participates in resident recruitment process and coordinates the application process. Ensures communication materials and web site are up-to-date. Reviews and processes all correspondence and applications and assists in scheduling interviews for potential Residents.

7. Develops and maintains effective working relationships with program directors, staff, faculty and residents/fellows. Serves as a resource to program directors, staff, faculty and residents/fellows. Ensures customer service needs are met. Answer incoming calls and emails in an efficient manner. Provide accurate answers and solutions to customers. Redirect customers to appropriate teams and/or departments as needed.

8. Internal contacts include physicians, administration, and employees. External customers include various medical education accreditation agencies and federal, state and local regulatory agencies for medical education.

MINIMUM QUALIFICATIONS

Must possess knowledge of medical education coordination as normally obtained through the completion of an associate’s degree in business, human relations, related field, or may commensurate with experience gained in a medical residency program or equivalent.

Requires three years of experience in related area. Must have excellent verbal and written communication skills and must have the ability to organize, prioritize, and multi-task in a fast-paced environment Requires strong research and organizational abilities. Must have the ability to guide and lead others. Requires demonstrated negotiation and persuasion skills.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

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