This individual will operate a mobile service vehicle and travel to customer locations in Western North Dakota, to perform in-field, machinery diagnostics and repairs as required. This individual must be able to perform quality work as efficiently and profitably as possible on aggregate equipment, work overtime, possibility of overnight stays and weekends on occasion. This individual will report to our Bismarck Branch, but can be based out of their residence.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Builds knowledge of dealer supported product lines, service standards, and procedures
Can perform field repairs and maintenance jobs with minimal supervision
Basic testing knowledge of all machine systems
Can repair and recondition all aggregate equipment components and systems
Develops and employs diagnostic related reasoning skills
Responsible for operating heavy construction equipment in a safe manner
Assists in the collection of data necessary for efficient inventory control
Attends local, regional, national service schools as requested
Maintains a clean and safe working environment
Maintains and cares for shop tools, equipment, and vehicles
Completes all paperwork required for jobs
Maintains close, positive working relationships with service, parts and administrative personnel
Proficiently uses and understands Pedigree electronic logbook system
Maintains DOT compliance
May perform other duties as directed by the Service Management
JOB REQUIREMENTS:
Must share our Core Values: Do the Right Thing, Be Curious, Have Passion, and Be Innovative
Has successfully completed the Aggregate Apprentice Program or has a minimum of 3 years of equivalent experience
Must have a Class A CDL
Minimum welding/fabrication experience helpful
Must have own hand tools, up to and including a ¾ drive set
Works in an efficient and effective manner
Contribution to departmental and product line goals
Excellent customer service skills both internal and external as a representative of General Equipment
Must have a positive mental attitude
Organizational skills with ability to effectively manage multiple projects
Must be personable, highly motivated, a problem solver, reliable, ethical, and able to adapt to all forces around them – customers, suppliers, coworkers, and manufacturers
Should have solid equipment and mechanical knowledge and strong diagnostic skills
Able to work with minimal supervision
Must be willing to travel as there may be occasional overnight field service work
Requires the ability to maintain an insurable driving record
COMPANY BENEFITS: (*certain benefits are adjusted based on position)
Health
FSA
HSA w/ Employer Contributions
Dental
Vision
Life / AD&D / Critical Illness
401k + Company Match
PTO Accrual
Paid Holidays
Prescription Safety Glass Reimbursement
Safety Boot and Cold Weather Gear Reimbursement
Employee Assistance Program
Uniform/Clothing Allowance
Annual Tool Allowance
Employee Events
Fuel Your Passion Reimbursement
Additional Job-Related Education and Trainings
Short/Long Term Disability – Employer Paid
NATURE AND SCOPE OF JOB:
Occasionally lifting, carrying, pushing, or pulling 100+ pounds and/or frequently lifting, carrying, pushing, or pulling 50+ pounds and/or continuous lifting, carrying, pushing or pulling 20+ pounds
Occasional to frequent walking or standing.
Frequent and continual movement as follows, often several of movements simultaneously (i.e., handle while crouching, carry while kneeling):
Kneel (bend legs at knee, come to rest on knees)
Crouch/Squat (bend body down and forward, bending legs and spine)
Crawl (move on hands, knees, and feet)
Climb (ascend/descend ladders, stairs, ramp, or step up on or down from equipment/trailer)
Stoop (Bend downward and forward at waist)
Lift (raise or lower object > 25 pounds from one level to another)
Carry (transport an object)
Push (press with steady force, thrust objects forward, downward, outward)
Pull (drag or tug objects)
Turn/twist (move a body part in circular motion)
Bend (bend downward and forward by bending the spine at waist)
Reach (extend hands and arms in any direction)
Handle (seize, hold turn with hands)
Repetitive motion of wrists, hands, and fingers
Hearing and speaking to exchange information
Dexterity of hands and fingers to operate equipment
Consistently exposed to weather conditions, fumes, and loud noise
The duties described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Supervisors or managers may ask job incumbents to perform other duties as needed and/or required.
Management has the right to revise this position description at any time. The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
General Equipment & Supplies, Inc. provides aggregate and construction equipment, parts, and services from Bismarck, Fargo, Minot and Williston in North Dakota, Rapid City and Sioux Falls in South Dakota, Duluth and Shakopee in Minnesota, Urbana in Iowa, and Regina and Winnipeg in Canada.
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