Resident Care Coordinator

The Resident Care Coordinator role is responsible for providing assistance to residents in areas such as mealtime, bathing, and preparing for the day and evening as well as are responsible for providing guidance, leadership and training to current and new employees.

Resident Care Coordinator Duties and Responsibilities

This job description is not designed to cover a complete listing of all activities, duties or responsibilities that are required of the position.

• Responsible for the complete A.M. and P.M. care of residents.


• Responsible for changing client’s soiled briefs.


• Escort residents to and from meals, activities, appointments, etc.


• Assist with showers and bathing.


• Administering medications to residents.


• Provide appropriate safety checks.


• Provide light housekeeping of resident homes.


• Prove and assist with oral care.


• Assist with wound care as directed.


• Assist residents with feedings and tube feedings.


• Set up residents’ meals.


• Encourage hydration of residents as needed.


• Encourage socialization of residents and host activities.


• Provide leadership and supervision to the Aides.


• Assist with training of new employees and retraining of current employees when applicable.


• Be on call (rotated)


• Assist in the disciplinary process of employees, participate in remediation, retraining efforts, etc.


• Assist residents as needed and as directed by management and supervisor.


• Will assist in the dining room during mealtimes and will assist with set up/clean up, taking meal/beverage orders, serving, bussing tables, etc.


• Responsible for getting residents ready and to the lobby for scheduled internal and external appointments and activities.


• Will assist with washing, drying, folding and returning laundry to the correct resident/location, as needed.


• Will be trained on and aware of what constitutes a change in condition and report any suspected change to Wellness Director/Executive Director.


• Comply with Residents’ Rights policy and Community and Employee Policies and Procedures.


• Other duties as assigned.

Resident Care Coordinator Measures of Performance

• Maintains favorable attendance and punctuality record.


• Works efficiently without creating distraction.


• Accurate and swift productivity.  Able to set priorities effectively.


• Successful achievement of and growth in the completion of designated Duties and Responsibilities.


• Develops and demonstrates teamwork and cooperation with co-workers.


• Maintains high levels of confidentiality in all areas of the job.


• Complies with safety and corporate guidelines regarding durable medical equipment.


• Compliance with company policies and procedures.


• The morale and spirit within the department is maintained including the degree of cooperation, communication, and coordination between employees and the degree of success in solving problems.