Resident Care Coordinator

Job Title: Resident Care Coordinator

Reports To: Administrator

Job Description:

Responsible for the training and maintaining of hands-on delivery of care and assistance with activities of daily living for all residents. Provides care in a manner that meets or exceeds expectations. Oversees the management and scheduling of CNAs. The resident care coordinator (RCC) is a supervisory position whose responsibility it is to oversee the well-being of the community's residents. They are responsible for overseeing the smooth operations of the community under the direct supervision of the community Nurse and Administrator. They supervise current employees, assist with the hiring and training of new employees and ensure that paperwork is completed in a timely and correct manner.

Job Responsibilities:

1. Coordinate resident assessments, semi-annual evaluations before admit day and every 6 months or upon occurrence of a significant change.


2. Resident Service Plan implementation is due on admission day and any time a significant change and every 6 months.


3. Provide on-the-job training and supervision of direct care staff.


4. Assess all potential residents for appropriateness of placement.


5. Communicate with Administrator regarding any resident/family member issues, concerns or questions.


6. Ensure that the community is in compliance with assisted living rules and regulations pertaining to resident care.


7. Maintain good working relationships with residents, resident family members, all staff, and the community at large.


8. Administer emergency first aid when needed.


9. Hiring, training and developing new staff


10. Scheduling CNA staff and ensuring complete coverage for each shift


11. Monitoring resident care needs; coordinating services relating to patient needs


12. Assisting the RN in training med techs


13. Assisting the RN in auditing the medication administration program for accuracy and completeness


14. Addressing resident and family concerns


15. Responding to resident special needs/requests


16. Acting as a community liaison for care providers


17. Creating and implementing the service plan and updating as appropriate


18. Assisting residents with ADLs


19. Working with the pharmacy for patient needs/refills. Receiving new medication orders; procedures for implementing new orders


20. Reporting changes of condition to RN and Administrator


21. Reporting and following up on incident reports


22. Reporting and following up on medication errors


23. Attending weekly department head meetings and attending and assisting with monthly in-services


24. Assisting in ensuring compliance with assisted living regulations


25. Other duties as assigned.

Job Qualifications:

1. The RCC should excel at motivating their team, have experience in providing exceptional eldercare, and practice excellent customer service in all aspects of their profession.


2. Organizational skills are imperative.


3. They should at all times represent the epitome of SAL Management's "Super Caregivers".


4. Must be 18 years of age or older


5. Must possess a current CNA license


6. Must have prior work experience in caring for the elderly


7. Must have prior caregiving experience for at least 2 years in an assisted living community or other health care setting.


8. Must have current CPR and First Aid certification; food handler's permit; recent TB test or obtain within two weeks of hire.


9. Ability to read and write English and communicate effectively with residents, family members and staff.


10. Ability to read and understand facility policies and comply with them while on job.

Universal Precautions:

Exposure to blood/bodily fluids is likely.

Physical Requirements:

Has the ability to do heavy lifting of residents (up to 40 lbs.).

Pursuant to the State of Utah rules and regulations governing assisted living communities we are not allowed to hire any person who has been convicted of a fellony or who is awaiting trial for a felony, a misdemeanor charge, or had a substantiated finding of abuse that would preclude them from working in our community. A background check will be run upon hire.