Resident Care Coordinator Specialist

Are you an experienced care professional with a passion for working with seniors? We have an outstanding opportunity for a Resident Care Coordinator (RCC) Specialist who is dedicated, compassionate, and ready to make a difference. If you're ready to bring your expertise and dedication to our community, apply today and help us create a supportive and caring environment for our residents.

Location: Greater Houston Area

Primary Care Duties

• Perform audits to dispose of expired medications, identify refills, and ensure pharmacy follow-through. Report findings to the Director of Resident Care (DRC) or designee.


• Orient and train new RCCs, RMAs, and RAs through mentoring and demonstration.


• Provide guidance to RMAs and RAs, ensuring adherence to policies and procedures.


• Assist with electronic medical records (EMR) training, order verification, and onboarding of new employees.


• Administer medications and treatments as prescribed, monitor responses, and adhere to infection control policies.


• Confer with residents' physicians regarding medication administration concerns.


• Maintain daily resident records, documenting medication distribution, health observations, and any changes.


• Ensure the cleanliness and organization of the medication supply room.


• Provide direct resident care following the Resident Assistant Job Description.


• Respond promptly to emergencies and resident requests, ensuring safety and support.


• Encourage teamwork through positive interactions with co-workers.

Secondary Care Duties

• Assist the DRC in ensuring adequate staffing and covering scheduling gaps.


• Coordinate assignments for RAs and RMAs, and manage daily staffing sheets.


• Help create staffing schedules and communicate changes using the designated tool.


• Address staffing concerns related to PTO, call outs, and tardiness.


• Assist in developing service plans and assessments.


• Ensure shift reports are documented and communicated effectively.


• Ensure supplies are stocked and ready, completing inventory for re-orders.


• Assist in training and support of customer service, resolving concerns and requests.


• Take on additional assignments as needed.

Minimum Requirements

• High School diploma or GED required.


• 1-2 years of prior resident care experience in a senior living community.


• Delegated by a Registered Nurse for medication administration or Certified Medication Aide.


• Excellent communication and customer service skills.


• Strong problem-solving skills, good judgment, and attention to detail.


• Understanding of HIPAA requirements.


• Willingness to travel and stay overnight at communities.

EOE/M/F/D/V