Resident Coordinator

Description

At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity. 

Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually. 

If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!

What You'll Do:

In the Resident Coordinator role, you'll be responsible for maintaining a safe and secure living environment for clients of Interfaith's Transitional and Permanent Housing and Shelter Communities and Programs. Working alongside a comprehensive team of skilled professionals. The Resident Coordinator engages with case managers and behavioral health clinicians to get the client back to self-sufficiency. 

• Maintains a safe and secure living environment for clients (drug, alcohol, violence free)
• Acclimates new clients to their living arrangements; assists with client exits
• Educates clients of all program policies and procedures; enforces program policies and procedures
• Monitors client affairs and helps to resolve any issue that may arise
• Promptly notifies supervisor (as well as other appropriate staff) of any problematic client behaviors, compliance issues, or any other problems that arise
• Assigns chores to clients; oversees completion of chores and ensures safety standards are maintained at all times
• Performs drug/alcohol screenings as needed or required
• Reviews log book daily and updates next shift of any notable issues
• Accurately records all, emergency, disciplinary, and other events that occur during scheduled shift
• Immediately reports medical emergencies to the appropriate agencies/organizations; administers First Aid/CPR and follows agency protocol and standard procedures in emergency situations
• Performs wellness checks on residents as needed or required
• Participates in all staff meetings and trainings
• Works with other Resident Coordinators to maintain cohesiveness of community
• Ensures that properties always meet standards to pass Federal, State and Local inspections
• Coordinates utilities checks, fire drills and other checks/repairs as needed or required to maintain facility compliance with Federal, State and Local inspections
• Performs additional duties as assigned

Requirements

Who You Are:

You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:

• High School Diploma or equivalent with at least one (1) year of experience working in a shelter or social services setting required; equivalent combination of education and experience.
• Experience working with severely mentally ill, medically fragile, and homeless populations, preferred.
• Bilingual (English/Spanish), preferred
• Alcohol and Other Drug (AOD) certification, preferred

Location: On-Site/Escondido

Hourly Rate: $18.00-$20.00

Hours:  Monday, Tuesday, Friday-Sunday: 11:30am-8:00pm 

EMPLOYMENT BENEFITS

· Paid Time Off

· Paid Holidays – 13 scheduled

· Flexible Work Schedules

· Medical, Dental, and Vision Insurance

· AD&D / Group Life Insurance

· Flexible Spending Accounts – Medical and Dependent Care

· Matched 401(k) Retirement Plan

· Early Release Days!

· Work Anniversary Bonuses

· Tuition Reimbursement and Public Service Loan Forgiveness Eligibility

· Employee Assistance Plan (EAP)

· Home Ownership Assistance Program

· Casual Work Environment

· Professional Growth and Career Development Opportunities

Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.