Resident Engineer - Portworx

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

SHOULD YOU ACCEPT THIS CHALLENGE

As a Portworx Resident Engineer, you will be the technical lead and trusted advisor for key accounts, ensuring the successful deployment, operation, and optimization of Portworx Enterprise in Kubernetes environments. You will design, implement, and manage cloud-native storage solutions that support business-critical workloads while collaborating with customer teams and Pure Storage experts.

Key Responsibilities:

1. Architect & Design: Collaborate with Pure Storage and Portworx Architects to tailor solutions, conduct workshops, and develop an Architecture Blueprint covering:




1. Storage and backup workflows


2. High availability & disaster recovery


3. Scalability and performance optimization


4. Networking & security best practices




2. Deploy & Operate: Implement Portworx Enterprise in Kubernetes (OpenStack, AKS, OpenShift) environments, configure storage integrations (Azure Managed Disks, Blob Storage, FlashArray), and ensure observability with Prometheus/Grafana.


3. Support & Troubleshoot: Act as the primary technical contact for support cases and Requests for Enhancements (RFEs), collaborating with Portworx Support & Engineering for timely issue resolution and escalations.


4. Kubernetes Management: Oversee cluster deployments, scaling, upgrades, and security (RBAC, encryption, network policies) while ensuring compatibility with Portworx and Pure Storage releases.


5. Customer Success & Strategy: Partner with Portworx Account Management and Customer Success resources by providing insight to customer technology initiatives, highlighting opportunities to expand Portworx operational footprint and deployed use cases.


6. Automation & Optimization: Identify opportunities for automation using CI/CD pipelines, tune Portworx and Kubernetes performance, and contribute to knowledge-sharing initiatives.

WHAT YOU'LL NEED TO BRING TO THIS ROLE…

Required Skills & Experience:

• 5+ years of experience in storage, Kubernetes, and cloud-native architectures.


• Hands-on expertise with Portworx Enterprise and Kubernetes environments (AKS, OpenShift, OpenStack).


• Strong understanding of containerized storage solutions, including Azure Managed Disks, Azure Blob Storage, and FlashArray.


• Proficiency in observability tools such as Prometheus, Grafana, and Azure Monitor.


• Strong troubleshooting and escalation management skills.


• Strong independent worker with excellent time management skills


• Ability to create clear technical documentation (runbooks, installation procedures, troubleshooting guides).


• Excellent customer engagement skills, with the ability to collaborate with enterprise customers, support teams, and engineering.

Preferred Skills & Experience:

• Experience in enterprise environments, particularly in financial services or research organizations.


• Knowledge of Kubernetes security best practices, including RBAC and compliance frameworks.


• Certifications such as Certified Kubernetes Administrator (CKA/CKS) or Portworx Certification are a plus.


• Background in automation and CI/CD for Kubernetes and storage deployments

We are primarily an in-office environment and therefore, you will be expected to work from the Bellevue WA office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

#LI-ONSITE

WHAT YOU CAN EXPECT FROM US:

• Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.


• Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®!


• Pure Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [email protected] if you’re invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
 
Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.