Resident General Manager

stayAPT Suites hotel brand is currently seeking live-on Resident General Managers for their expanding portfolio of mid-priced Extended Stay hotels. stayAPT hotels boast the largest living space in the mid-tier extended stay segment with 500+ sq ft suites. stayAPT suites was designed for guests who need accommodations for an extended period of time, offering full kitchens, high speed internet access and a living space separated from the bedroom. stayAPT Suites was launched as a new extended stay brand in January 2020. This is an exciting opportunity to be on the ground floor of a hotel brand positioned to be a disruptor in the extended stay hotel industry. Responsibilities: ESSENTIAL FUNCTIONS • Deliver excellent first impression for all guests and potential guests, ensuring special requests are filled. • Responsible for local sales and marketing calls on local demand generators,taking ownership of the entire sales process including market share shift strategy. • Hire, train, coach, counsel, and develop Team Members to their highest level of success. • Work with the team to coordinate and provide excellence in housekeeping, maintenance, sales and operations. • Provide leadership and management to Team Members in conjunction with the company purpose, brand and culture. • Schedule Team Members according to business demands and requests. • Responsible for proper administration for key control. • Manage online reviews and to improve property and brand reputation on key platforms. • Ensure Safety and Security processes and procedures are in place, followed and utilized. • Know all hotel emergency procedures. Demonstrate and train all associates on these procedures, and inform leadership of any safety hazards. • Manage financial processes and responsible for secure cash handling and processing procedures. • Assist in planning, managing and attending guest events. • Report to executive team specific changes needed to continue to be the first choice for extended stay travelers. • Manage all responsibilities related to licenses and contracts. • Responsible for the property’s operational success and profitability through effective P&L management within budgetary guidelines. • Ability to be readily available if there is an emergency and to effectively handle emergency situations. Qualifications: KNOWLEDGE, SKILLS, AND ABILITIES • Knowledge of Microsoft Office products. • Ability to utilize excel to conduct analysis. • Leadership and management skills. • Exceptional written and oral communication • Exceptional organizational skills. PREFERRED EDUCATION/EXPERIENCE • Bachelor’s Degree or equivalent experience is required. • 3+ years Extended stay experience preferred • 5+ years supervisory or management experience.

• ESSENTIAL FUNCTIONS • Deliver excellent first impression for all guests and potential guests, ensuring special requests are filled. • Responsible for local sales and marketing calls on local demand generators,taking ownership of the entire sales process including market share shift strategy. • Hire, train, coach, counsel, and develop Team Members to their highest level of success. • Work with the team to coordinate and provide excellence in housekeeping, maintenance, sales and operations. • Provide leadership and management to Team Members in conjunction with the company purpose, brand and culture. • Schedule Team Members according to business demands and requests. • Responsible for proper administration for key control. • Manage online reviews and to improve property and brand reputation on key platforms. • Ensure Safety and Security processes and procedures are in place, followed and utilized. • Know all hotel emergency procedures. Demonstrate and train all associates on these procedures, and inform leadership of any safety hazards. • Manage financial processes and responsible for secure cash handling and processing procedures. • Assist in planning, managing and attending guest events. • Report to executive team specific changes needed to continue to be the first choice for extended stay travelers. • Manage all responsibilities related to licenses and contracts. • Responsible for the property’s operational success and profitability through effective P&L management within budgetary guidelines. • Ability to be readily available if there is an emergency and to effectively handle emergency situations.

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